Parking price increases came into effect on 18 April 2019

From October 2019, there will be an additional charge for a diesel vehicle and this charge will be in addition to the cost of a permit, including any surcharge applied to the second and third permit in a residential household.

A full list of the changes can be found on theĀ parking charges page.

Vehicle removal

If you believe that your vehicle has been removed from any public highway in London or from an estate in Tower Hamlets, please contact TRACE on 0300 077 0100. Alternatively, you can text "TRACE" and your vehicle's registration number to 66663 - you may be charged for this service. Trace will inform you of the location of the pound your vehicle has been removed to. This is a 24-hour service.

When a vehicle has been removed, the required amount on recovery of the vehicle must be paid. On payment, you will be informed of your right to appeal.

You will need to supply one of the following documents that identifies you as the owner or hirer of the vehicle:

  • The vehicle registration certificate (V5C).
  • A valid insurance certificate (Not Cover Note) for the vehicle that names the person collecting the vehicle.
  • Copy of the lease or hire agreement.

You will also need to provide proof of identity. Proof of address will be required if not shown on the proof of vehicle ownership.

Contact us

585-593 Commercial Road
E1 0HJ

Tel: 020 7364 1353

Tel: 020 7364 1360

Open: Monday to Sunday, 8am to 11pm unless otherwise stated


Car Pound Opening

Monday 28 May 2018

8am – 6pm

Monday 27 August 2018

8am – 6pm

Monday 24 December 2018

8am - 9pm

Tuesday 25 December 2018


Wednesday 26 December 2018


Monday 31 December 2018

8am – 9pm

Tuesday 1 January 2019


Friday 19 April 2019

8am – 6pm

Monday 22 April 2019

8am – 6pm