Waste service strike

A number of Tower Hamlets Council frontline waste service workers and street cleansers will be going on strike from 18 September to 1 October due to a national pay dispute.  

Despite the council working to maintain services for residents, the strike will impact collections and cleansing across the borough. We apologise in advance for the disruption this will cause. 

Find out more about the strike.

Vehicle removal

If you believe that your vehicle has been removed from any public highway in London or from an estate in Tower Hamlets, please use the TRACE (24 hours service) to identify which vehicle pound your vehicle has been removed to.

When a vehicle has been removed, the required amount on recovery of the vehicle must be paid. On payment, you will be informed of your rights to appeal.

You will need to supply two* of the following documents that identifies you as the owner or hirer of the vehicle:

  • The vehicle registration certificate (V5C). The new keepers supplement (V5C/2) will not be accepted as proof of ownership.
  • A valid insurance certificate (Not Cover Note) for the vehicle that names the person collecting the vehicle.
  • Copy of the lease or hire agreement.
  • Utility bill (less than 3 moth old) under the registered keeper’s name
  • Driving Licence or Passport

*For persistent evaders we may require further documentation to establish ownership

You will also need to provide proof of identity. Proof of address will be required if not shown on the proof of vehicle ownership.

Contact us

585-593 Commercial Road
E1 0HJ

Tel: 020 7364 1353

Opening and closing hours

Monday to Sunday, 8am to 9pm unless listed in the table.

Here are the opening and closing hours of the Car Pound during the Christmas period.


Car Pound Opening Hours

Sat 24 Dec 2022

8am to 7pm

Sun 25 Dec 2021


Mon 26 Dec 2021


Tue 27 Dec 2021


Wed 28 Dec 2021

8am to 9pm

Thu 29 Dec 2021

8am to 9pm

Fri 30 Dec 2021

8am to 9pm

Sat 31 Dec 2021

8am to 7pm

Sun 01 Jan 2022


Mon 02 Jan 2022


Tue 3 Jan 2022

8am to 9pm