Public service permits terms and conditions

General Terms and Conditions

1.1    You are employed by a public service organisation.

1.2    You must upload the proof of eligibility documents.

1.3    Your vehicle must not be used solely for commuting to a permanent place of work, unless you are employed by a school.

1.4    The vehicle does not exceed 2.3m (7’ 6”) in height or 5.25m (17’ 3”) in length.

1.5    The permit price is worked out by the vehicle’s CO2 emissions shown on the DVLA website, or the engine size if the CO2 is not shown. Please see our fees and charges.

1.6    A surcharge is added to a diesel vehicle.

1.7    The permit is valid on-street during the controlled parking times in any zone.

1.8    Your permit is valid in parking bays signed: ‘Resident Permit Holders Only’, Permit Holders Only, ‘Permit Holders or Pay by phone' (not a Pay by phone only bay)

1.9    The permit is not valid in any other bays, including suspended bays.

1.10 The permit does not guarantee you a parking space.

1.11 If any of your details change, you must tell us immediately by filling out the Contact Form on the council’s website

1.12  If you want to cancel your permit, we work out a refund from the next working day, and on the number of complete months remaining. The refund will be made within 28 days and there will be an administration fee. Please see our fees and charges.

1.13 We refund the debit/credit card used to pay for your permit.

1.14 We reserve the right, to request at any time, any eligibility document(s) to check that you are eligible for a permit.

1.15 If you breach any of the terms and conditions your permit may be cancelled, and no refund will be made.

1.16  The council reserves the right to change the terms and conditions by giving you 28 days’ notice.

Proof of Eligibility Documents

2.1   The employer to confirm in writing that you are an employee and that you require your vehicle to carry out your day-to-day duties.

2.2   The insurance certificate to show that you are covered for ‘business use’.

Data Protection and General Data Protection Regulation

3.1   To view how the council will use your data, please see visit the data protection & freedom of information section.

3.2   To view our Privacy Notice, see our legal notices.

3.3   We may share information provided to us with other bodies responsible for; auditing, or administering public funds, or where undertaking a public function, in order to prevent and detect fraud.