Parking update

The recent change to resident parking permit terms and conditions on 1 September 2020 has been put on hold for further review. Your permit will be valid all day in the zone that you live in and up to three hours in any other zone from the time that you first park.

Permit renewals

If your permit was issued before 27 November 2019, then you will need to apply for a new permit after it expires. There will be a 7 day grace period after the expiry date of your permit.

Call centre waiting times

Our call centre is currently receiving a high volume of calls with longer than usual waiting times. We advise customers to use our online form for parking permit enquiries for the quickest response.

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Market trader parking permit terms and conditions

General terms and conditions

1.1  You must upload the proof of eligibility documents.

1.2  The vehicle must not be used solely for commuting to a permanent place of work.

1.3  Your vehicle does not exceed 2.3m (7’ 6”) in height or 5.25m (17’ 3”) in length.

1.4  The permit price is worked out on the permit duration. Please see our fees and charges.

1.5  A surcharge is added to a diesel vehicle.

1.6  The permit is valid on-street during the controlled parking times in any zone.

1.7  The permit is valid in the parking bays signed: ‘Business Permit Holders Only’, ‘Business Permit Holders or Pay by Phone’, ‘Permit Holders Only’, ‘Permit Holders or Pay at Phone’ and ‘Sunday Market Trader Permits Only’

1.8  The permit is not valid in any other bays, such as a bay signed ‘Pay by phone’ or suspended bays.

1.9  The permit does not guarantee you a parking space.

1.10 If any of your details change, you must tell us immediately by filling out the Contact Form on the council’s website.

1.11  If you want to cancel your permit, we work out a refund from the next working day, and on the number of complete months remaining. The refund will be made within 28 days and there will be an administration fee. Please see our fees and charges.

1.12 We refund the debit/credit card used to pay for your permit.

1.13 We reserve the right, to request at any time, any eligibility document(s) to check that you are eligible for a permit..

1.14 If you breach any of the terms and conditions your permit may be cancelled, and no refund will be made.

1.15 The council reserves the right to change the terms and conditions by giving you 28 days’ notice.

Proof of Eligibility Documents

2.1  Market Services to confirm in writing that you are a licenced market trader and your vehicle registration number; and

2.2  Insurance certificate to show that you are covered for ‘business use’.

Data Protection and General Data Protection Regulation

3.1  To view how the council will use your data, please see visit the data protection & freedom of information section.

3.2  To view our Privacy Notice, see our legal notices.

3.3   We may share information provided to us with other bodies responsible for; auditing, or administering public funds, or where undertaking a public function, in order to prevent and detect fraud