In an emergency

If someone is in immediate danger, please call 999. If unable to speak, press 55 when prompted to alert the emergency services.

For specialist domestic abuse support, Solace Women’s Aid can be reached Monday to Friday, 9am to 5pm, on 020 3795 5064.

The National Domestic Abuse Helpline offers free, confidential support every day, 24/7 and translation services are available on 0808 2000 247.

For professionals in Tower Hamlets, there’s also the Domestic Abuse Duty Line on 020 7364 4986, available Monday to Friday, 9am to 5pm.

For anyone needing emotional support at any time, the Samaritans are available 24/7 on 116 123.

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Positive Change Service (PCS)

Work with children who have lived with family conflict, parents who have experienced abuse and parents who have been abusive.

They deliver programmes for perpetrators and survivors of domestic violence and their children.
The weekly programmes for children and mothers run parallel over 12 weeks. The programmes for dads run over 20 weeks in Sylheti and English (individual programmes to female perpetrators / male survivors/ those requiring interpreters).

Referral is via CSC Mosaic and via children’s centres. We work with survivors and children (not perpetrators) via early help. Professionals making the referral need to have consent from the family.

Contact

Tel: 020 7364 3015

Professionals

For consultancy and risk, Kate Iwi: 07714 329 550

Email: Kate.Iwi@towerhamlets.gov.uk

For Referrals to PCS:
Through Mosaic for CSC or elsewhere

Email: eafc.referrals@towerhamlets.gov.uk

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