Important changes to rent payments

The council has changed its bank account and you may need to update your records. Find out more


Homelessness prevention

We work hard to prevent homelessness, and we can do this far more effectively if we have the opportunity to help sooner rather than later. Please do not wait until you are actually homeless before contacting us.

Find out about all of the self-service advice from Housing Options.

Preventing homelessness

Preventing homelessness is our main priority, and there are a number of options that you can consider if you believe that you are at risk of becoming homeless.

We have specialist officers who can advise you on how to resolve specific issues that increase the risk of becoming homeless, particularly housing-related money advice, and can advise on tenancy eviction law.

The main thing is to contact us before you are made homeless – once you have been made homeless, it is much more difficult for us to help you resolve your situation.

Follow the links to read more about homelessness prevention options, or see general advice on housing.

How to contact us

In the first instance, it is best to telephone us. We will take brief details and advise you of how we propose to deal with your situation.

Nearest tube station: Bethnal Green
Nearest bus routes: 8, D6 (Roman Road), 309 (Globe Road), 106, 254 (Cambridge Heath Road)