Information for parents and carers

Download the new options after year 11 booklet which has a variety of careers information about next steps and support. 

What we do

At Tower Hamlets Careers Service, our aim is to help young people reach their goals for the future.

We work with young people aged between 13 and 19 – or up to age 25, for those with a special educational need or disability (SEND).

As of summer 2018, we are part of Young WorkPath – an innovative, coordinated approach that brings together the expertise of the council’s Careers Service with that of the WorkPath employment brokerage team.

Our friendly, qualified advisers are based in the Idea Store Watney Market, 260 Commercial Road, E1 2FB. They also work in local secondary schools and New City College. Our team includes specialist careers advisers for young people with complex special educational needs or disabilities.

We help young people with things like:

  • making choices about the future
  • getting into education (college, 6th form, university)
  • getting into training (traineeships and apprenticeships)
  • getting into work (including CVs and interviews)
  • and more.

Most of our work is with young people who may need extra support. This includes young people who are NEET (not in education, employment or training) or who are at risk of becoming NEET. This includes:

  • young people with special educational needs or disabilities (SEND)
  • young people with physical or mental health issues
  • young people in or leaving care
  • young people known to social services
  • new arrivals to the UK
  • young carers
  • teenage parents
  • youth offenders
  • young people who are excluded or attending alternative provision
  • young people not making expected progress in English and maths
  • young people with poor attendance or punctuality
  • young people who are being bullied.

How to get help from us

If your child is in education and is looking for careers advice, you should speak to the school, college or university concerned first. (Schools have a legal responsibility to ensure all students in years 8 to 13 are provided with careers guidance.)

Book an appointmnet

If your child is not in education, employment or training (NEET), please contact us. We offer telephone, video or face to face appointments. Face to face are by appointment only on:

  • Monday,
  • Wednesday and
  • Friday.

To book an appointment, please contact us:


Tel: 0800 3581 2410 (freephone) or 020 7364 1401

Our careers advisers can offer impartial and confidential careers guidance your child find the right path. Our brokerage and tracking advisers can support with applying for apprenticeships, work and training.

Resources for parents/carers

We are aiming to expand this section, so please check back in future.

The Young People section  of this website includes information about topics we are often asked about by young people and their parents/carers. 

In addition, here are a few careers resources that may be particularly useful for parents/carers: