Council's TOWER values

Our TOWER Values and TOWER behaviours (how we live our values) are built into how we recruit for all jobs. They will help ensure that at Tower Hamlets we attract the right people, so the council is a great place to work and delivers excellent outcomes for our residents. 

The TOWER Values and TOWER Behaviours provide a structured way for highlighting the behaviours that people applying for jobs will need to demonstrate on the personal statement section of the application form, at the interview and at any other assessment stage of recruitment process.

Further information on the key behaviours that you will need to demonstrate will be included in the person specification in the job pack for each role.  


We work TOGETHER across boundaries and with partners to achieve the best outcomes for Tower Hamlets.

We live this value by:

  • Building relationships
  • Developing networks
  • Making it a better place to work
  • Collaborating


We are OPEN and transparent.

We live this value by:

  • Communicating clearly
  • Listening, asking  & coaching
  • Managing change
  • Being approachable


We are WILLING to challenge, innovate and be accountable.

We live this value by:

  • Being accountable
  • Learning & challenging
  • Personal development
  • Improvements and innovations


We empower each other to be EXCELLENT and go the extra mile.

We live this value by:

  • Having purpose & personal motivation
  • Being empowered
  • Focusing on well-being
  • Colleagues feel appreciated & valued


We RESPECT all communities, they are the heart of everything we do

We live this value by:

  • Understanding our customer’s needs
  • Learning from customers
  • Being a customer ambassador
  • Respecting diversity and being inclusive