In an emergency

If someone is in immediate danger, please call 999. If unable to speak, press 55 when prompted to alert the emergency services.

For specialist domestic abuse support, Solace Women’s Aid can be reached Monday to Friday, 9am to 5pm, on 020 3795 5064.

The National Domestic Abuse Helpline offers free, confidential support every day, 24/7 and translation services are available on 0808 2000 247.

For professionals in Tower Hamlets, there’s also the Domestic Abuse Duty Line on 020 7364 4986, available Monday to Friday, 9am to 5pm.

For anyone needing emotional support at any time, the Samaritans are available 24/7 on 116 123.

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Support services for older people

Older people can face unique barriers when experiencing domestic abuse, such as dependency on partners or carers, health or mobility issues, financial concerns, and stigma. Abuse may take many forms and is sometimes overlooked or misattributed to ageing.

Specialist services provide safe and accessible support, including advocacy, housing, financial advice, counselling, and links to health and social care. Peer support and befriending schemes can also help reduce isolation.

Professionals must be able to recognise abuse in later life, challenge ageist assumptions, and signpost to specialist services, ensuring that every older survivor is safe, respected, and supported.

Support for older people who have been affected by abuse or neglect. 

Support organisations

  1. Hourglass
    Description
    Support services for older people
  2. Adults safeguarding
    Description
    Support services for health and mental health, people with disabilities, and older people
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VAWG service directory

You can find lots of other useful services on the Violence Against Women and Girls (VAWG) service directory homepage.