In an emergency

If someone is in immediate danger, please call 999. If unable to speak, press 55 when prompted to alert the emergency services.

For specialist domestic abuse support, Solace Women’s Aid can be reached Monday to Friday, 9am to 5pm, on 020 3795 5064.

The National Domestic Abuse Helpline offers free, confidential support every day, 24/7 and translation services are available on 0808 2000 247.

For professionals in Tower Hamlets, there’s also the Domestic Abuse Duty Line on 020 7364 4986, available Monday to Friday, 9am to 5pm.

For anyone needing emotional support at any time, the Samaritans are available 24/7 on 116 123.

Housing and accommodation services

Homelessness advice

If you cannot stay in your home because of domestic abuse, you have the right to apply as homeless. The council must provide you with advice and support to help you find somewhere safe to live. You can apply to any local authority—you will not be referred back to your previous area if returning would put you at risk of violence.

You will not be considered intentionally homeless if you’ve left your home due to domestic abuse. If the council has a duty to house you, they may ask for details about your situation and any supporting evidence, such as dates or descriptions of incidents. You are entitled to bring a friend or support worker with you.

Your information will be kept confidential, and you do not need to report the abuse to the police to receive help from the council.

Homelessness advice for victims of Domestic Violence

 

 

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Support organisations

  1. Shelter
    Description
    Housing and accommodation support services
  2. Stonewall Housing
    Description
    Housing and accommodation support services
  3. National Domestic Violence Helpline
    Description
    Emergency out of hours, and housing & accommodation support services
  4. Tower Hamlets Floating Support Service
    Description
    Housing and accommodation support services
  5. Tower Hamlets Housing Options
    Description
    Support services for forced marriage and "honour" based abuse
Displaying 1 to 5 of 5

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VAWG service directory

You can find lots of other useful services on the Violence Against Women and Girls (VAWG) service directory homepage.