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Industrial and commercial

Certain industrial processes in Tower Hamlets are regulated by either the Environment Agency or by the Council. The Environment Agency permits a number of waste sites in the borough. The Council regulates smaller industrial processes such as:

  • dry cleaners,
  • petrol stations
  • and concrete batchers.


Each process must hold a permit under the Environmental Permitting Regulations (2016). Permits for Part B and A2 installations are issued by the Council. Currently there are no A2 installations in the borough. We are required to keep a Public Register of these processes.

Find out more infomration on Environmental Permits

Apply for an enviromental permit or make a complaint

If you would like to apply for an Environmental Permit or make a complaint regarding an industrial or commercial site, please email: Environmental.Protection@towerhamlets.gov.uk or call 020 7364 5000

Please provide:

  • a description of the problem,
  • the address of the problem site
  • your name, address and contact details.