Lithium battery fires

Lithium batteries have caused fires in the rubbish lorries. Please do not put batteries in your waste or recycling bin. All batteries (including lithium batteries from e-bikes and e-scooters and other re-chargeable devices) can be taken to the Reuse and Recycling Centre at Northumberland Wharf.

Odour pollution

Odour is a form of air pollution that can arise from industrial and commercial activities.

The Council cannot intervene in matters related to domestic odours such as cigarette smoke and domestic cooking.

Odour issues can often be resolved by directly contacting the source. In many cases the person causing the odour may be unaware that their activities are causing a nuisance to their neighbours.

If you smell gas please contact National Gas Emergencies number immediately on 0800 111 999   

If you smell petrol or something that you deem to pose serious and immediate threat to your health, please contact the emergency services.

Report odour pollution

To report an odour nuisance, please email: or call 020 7364 5000

Please provide:

  • a description of the problem,
  • the address where the odour is coming from
  • your name, address and contact details.