In an emergency

If someone is in immediate danger, please call 999. If unable to speak, press 55 when prompted to alert the emergency services.

For specialist domestic abuse support, Solace Women’s Aid can be reached Monday to Friday, 9am to 5pm, on 020 3795 5064.

The National Domestic Abuse Helpline offers free, confidential support every day, 24/7 and translation services are available on 0808 2000 247.

For professionals in Tower Hamlets, there’s also the Domestic Abuse Duty Line on 020 7364 4986, available Monday to Friday, 9am to 5pm.

For anyone needing emotional support at any time, the Samaritans are available 24/7 on 116 123.

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Help and support over the festive season

If you are worried about someone

  • Trust your instincts and check in with them.
  • Notice signs of control. This could be:
    • financial
    • social isolation
    • intimidation
    • stalking (including online)
    • sexual harassment

Safety tips for the party season

  • Plan your journey and share it with someone you trust
  • keep your phone charged and save key contacts
  • If you feel unsafe on public transport or in a venue, report to staff and stay in well-lit areas when possible.
  • Look out for each other - agree on a check-in time and a safe word with friends.

Where to get help and advice (confidential)

  • Tower Hamlets Solace Women’s Aid: 020 3795 5064 (Closed Christmas and Boxing Day).
  • National Domestic Abuse Helpline: 0808 2000 247 (24/7).
  • Tower Hamlets Domestic Violence (professionals’ line): 020 7364 4986 (Monday to Friday, 9am to 5pm). (Closed 25th December – 1st January 2026)
  • Local services and referral pathways: See the Violence Against Women and Girls (VAWG) service directory