Waste service strike

A number of Tower Hamlets Council frontline waste service workers and street cleansers will be going on strike from 18 September to 1 October due to a national pay dispute.  

Despite the council working to maintain services for residents, the strike will impact collections and cleansing across the borough. We apologise in advance for the disruption this will cause. 

Find out more about the strike.

Early Help Assessment (eEHA)

BannerEarly Help Assessment (eEHA)

The Early Help Assessment replaced the Common Assessment Framework (CAF) as the assessment and used to help provide support with partners.

It helps:

  • professionals identify the needs of children and young people at risk of poor outcomes
  • it reduces duplication of assessment and
  • improves involvement between agencies.

Professionals referring families for Early Help support will need to complete an eEHA with the child/children to determine the need(s) of each member of the family.

An EHA plan can then follow, which sets out how the family and identified services can work in partnership to address needs and concerns and overcome barriers.

For more information about Early Help Assessments, see the Early Help Practitioner guide.

Early Help assessments can be completed online, following attendance at eEHA training. The eEHA System user guide can assist you with step by step guides on how to complete the e-form.

To access the eEHA system, users must complete training

The how-to-guides have been taken from the full guide:

Social Inclusion Panel (SIP)

Teenager exclusion

The Social Inclusion Panel (SIP) is part of the Early Help and Children & Family offer to children and families.  The SIP is a multidisciplinary panel with the remit to reduce social exclusion. The Panel’s membership includes a broad range of partners including Health, Schools, Voluntary Sector and Children’s Services to provide complex cases with advice, a co-ordinated oversight and monitoring. 

It provides a multi-agency overview, challenge and monitoring for complex cases at level 2 and cases at the borderline of Level 2/3.  The panel is currently chaired by a senior manager within the Early Help and Children & Family Service.

If you would like to make a request for a family to be referred to the Social Inclusion Panel (SIP) with their consent an Early Help Assessment must be completed through online form (in some circumstances a statutory Children Social Care Single Assessment  may be submitted) alongside an email to EarlyHelpIT@towerhamlets.gov.uk asking for the case to be submitted to panel.

If you would like to make a request for your case to be referred to the Social Inclusion Panel (SIP) this has to be done via the Holistix electronic Early Help Assessment (eEHA) system.


All internal Tower Hamlets staff can log their requests for training and access to via the Online Service Desk portal and your request will be actioned within the 24 hour Service Level Agreement (SLA).

Please read the instructions on accessing and completing the request forms.. External partners should log their requests via the email address below.

If you require access to eEHA or have any queries, please contact the Early Help IT help desk EarlyHelpIT@towerhamlets.gov.uk

or Tel: 020 7364 6238