Duty planning officer service

Duty planning officer service

The duty planner service is available for general planning enquiries.

Free advice is offered for small scale proposals, such as householder planning applications (i.e. single dwellings), changes to the use of a building, small commercial alterations and extensions ).

If you are not sure whether your query is suitable for the duty planner service, please contact pre.applications@towerhamlets.gov.uk

Contact us

You can get in touch with us through the Planning free advice form.

Any other questions

If you can't use the online form, you can contact customer service from 9am to 5pm Monday to Fridays on 020 7364 5009. 

A duty planning officer will be available from 9am to 1pm.