Tackling anti-social behaviour (ASB) is one of the biggest challenges we face in Tower Hamlets. Our borough is a vibrant, diverse and exciting place to live, work and visit and we want everyone to feel and be safe and enjoy everything that it has to offer.
We face significant challenges and residents tell us that crime and ASB are among their biggest concerns. The borough is fast growing and ever changing with residents in different parts of the borough experiencing different types and levels of ASB. Rowdy or drunken behaviour, vandalism and noise can all have a huge impact on quality of life.
Our aim is clear – to tackle ASB and reduce the harm that it causes. Everyone has the right to feel safe in their homes and the community, including businesses and visitors to the borough, which is why reducing ASB is a priority for the Council, the Police and for other members of the Tower Hamlets Community Safety Partnership.
In order to tackle ASB and reduce the harm it causes, we have developed an Anti-social behaviour (ASB): Blueprint for Local Action in Tower Hamlets. This defines what ASB is and is not, and this new approach includes a clear and robust focus on enforcement, and where appropriate how we will make full use of the range of tools and powers available to all partners to tackle persistent behaviour and repeat offenders.
Tackling the full range of behaviour that constitutes ASB requires effective partnership working with Schools, Children’s Centres. Youth Service, Youth Offending Service, Drug and Alcohol Action Team, Substance Misuse Treatment, Outreach Providers, Mental Health Service Providers, the Police, Hostels, Housing Providers, the NHS, Fire Brigade and Voluntary and community sector. Together our aim is to reduce the levels of anti-social behaviour in Tower Hamlets, improve community resilience, support vulnerable victims and challenge the perpetrators.
The council, Police and Partnership cannot solve the problem of ASB alone, but we will do all we can to work with the whole community to help change negative behaviour and create a safer borough.
Depending on the nature or seriousness of the behaviour, persistent acts or single acts of anti-social behaviour may lead to legal action being taken against perpetrators in the courts by the council and/or police/partner agencies. The consequence could result in an injunction, prosecution or possession of their home. Each case will be considered on its individual merits.
Important - Reporting anti-social behaviour
It is important that you report anti-social behaviour live and as it is happening to the police on the non-emergency number, which is 101 but always call 999 when a crime is happening nearby, someone is injured, being threatened or otherwise in danger.
Anti-social behaviour (ASB) is a term which covers a range of issues – from serious violence and harassment, to more everyday incidents and situations like noisy dogs or rubbish dumping. The definition of ASB is "any activity that causes alarm, distress or harassment to the individual or the community".
Some examples include:
Drugs and alcohol abuse
- Irresponsible drinking
- Environmental (paraphernalia, drugs litter, needles etc)
Begging and street population
- Rough sleeping (visit the helping the homeless page for how best to get support to a person who is homeless)
Sex working and prostitution
- Kerb crawling
- Sex working resulting in ASB (e.g. disposal of condoms, screaming, fighting etc)
Public urination and/or defecation
Are you a tenant or Leaseholder of a registered provider of housing (Housing Association)?
We ask you if you have a landlord because we work closely with a variety of landlords in the borough and the information will help us manage your complaint more effectively from your initial report to us.
If the matter you wish to report is not one that requires an immediate call to the police and concerns an issue where you the live, please report this directly to your housing provider in the first instance. Main providers in the borough include:
The dealing and supply of drugs is a serious criminal offence and needs to be reported to the police. You can either report this to the police on the 101 number or your local police team by visiting the Tower Hamlets Neighbourhood Policing teams page or Crimestoppers on 0800 555 111.
Please note that where appropriate the council works with police and other partners to deal with the range of ASB issues including drugs. However the police are the lead in relation to drugs matters. There is an option for you to report this issue to the council. However it is important for you to note that when you press the submit button, your report will be automatically referred directly to the Tower Hamlets Police who are responsible for responding to you.
You can report incidents of noise on the noise pollution page.
Dumping of rubbish
While the dumping of rubbish can be classed as anti-social behaviour, the council has a team who deal with this. If it is in relation to rubbish dumped on estates or by neighbours, it is best to contact your housing provider. If it is rubbish dumped in the street then please report it.
The council has a team that deals with this sort of vandalism on our graffiti page.
For issues relating to incidents or crimes where the victim has been targeted because of disability, race or ethnic identity, religion/belief, gender or gender identity, sexual orientation, age, immigration status or nationality or any other perceived aspect of their identity, please visit our hate crime page.
What happens after you submit your report
Your will receive an automatic message confirming that your report has been received.
Within five working days from you submitting the report you will be contacted again with specific information about how your report will be managed.
This could include notification to you that you will be contacted by an officer from the council’s team to progress the matter further We may request that you keep diary sheets or provide us with a statement about the incident(s). We will not pass your details to the persons causing the ASB, without your permission to do so. We will try and work with you to formulate an action plan to tackle the ASB.
You could also be notified that after an assessment of your report, it has been transferred to another more appropriate team at the council or another agency such as a housing provider or the police. You will be given as much information as possible about what you can expect if a report is transferred to another team or agency.
Your report will also be used for statistical purposes in order to allow us to monitor and improve our service to you.
Submit a report
If you now wish to submit your report of anti-social behaviour, please complete the anti-social behaviour form.