Tackling anti-social behaviour (ASB) is one of the biggest challenges we face in Tower Hamlets. Our borough is a vibrant, diverse and exciting place to live, work and visit and we want everyone to feel and be safe and enjoy everything that it has to offer.
We have developed an Anti-social behaviour (ASB): Blueprint for Local Action in Tower Hamlets which helps to define what is and is not ASB and highlights a clear and robust focus on enforcement making full use of the tools and powers available to all partners. Our aim is clear – to tackle ASB and reduce the harm that it causes and this is why reducing ASB is a priority for the council, the Police and for other members of the Tower Hamlets Community Safety Partnership.
The council and a wide range of its partners work together to tackle the range of behaviour which causes ASB but cannot solve the problems alone. We will do all we can to work with the whole community to help change negative behaviour and create a safer borough.
Reporting anti-social behaviour
It is important that you report anti-social behaviour live and as it is happening to the police on the non-emergency number, which is 101 but always call 999 when a crime is happening nearby, someone is injured, being threatened or otherwise in danger.
Anti-social behaviour (ASB) is a term which covers a broad range of issues that cause nuisance or annoyance in the housing sector and harassment, alarm and distress more broadly and which adversely impacts upon individuals and the community.
This page will assist those reporting ASB to do so in the most effective way taking account of the variety of behaviours that class as ASB in this borough.
The council and its partners will be able to deal with reports in the following areas. Beneath this, we provide effective means to report other specific matters:
- Drugs and alcohol abuse
- Irresponsible drinking
- Environmental (paraphernalia, drugs litter, needles etc)
- Begging and street population
- Visit the helping the homeless page for how best to get support to a person who is homeless) - rough sleeping alone is not considered ASB
- Sex working and prostitution
- Kerb crawling
- Sex working resulting in ASB (e.g. disposal of condoms, screaming, fighting etc)
- Public urination and/or defecation
- Neighbour dispute
Are you a tenant or Leaseholder of a registered provider of housing (Housing Association)?
We ask you if you have a landlord because we work closely with a variety of landlords in the borough and the information will help us manage your complaint more effectively from your initial report to us.
If the matter you wish to report is not one that requires an immediate call to the police and concerns an issue where you the live, please report this directly to your housing provider in the first instance. Main providers in the borough include:
The dealing and supply of drugs is a serious criminal offence and needs to be reported to the police. You can either report this to the police on the 101 number or your local police team by visiting the Tower Hamlets Neighbourhood Policing teams page, use Crimestoppers on 0800 555 111 or the Metropolitan Police Report ASB page.
Please note that where appropriate the council works with police and other partners to deal with the range of ASB issues including behaviour related to the misuse of drugs. However the police are the lead in relation to drugs matters. There is an option for you to report this issue to the council.
It is important for you to note that when you submit your report, it will be referred directly to the Tower Hamlets Police who are responsible for responding to you.
You can report incidents of noise on the noise pollution page.
Dumping of rubbish
While the dumping of rubbish can be classed as anti-social behaviour, the council has a team who deal with this. If it is in relation to rubbish dumped on estates or by neighbours, it is best to contact your housing provider. If it is rubbish dumped in the street then please report it.
The council has a team that deals with this sort of vandalism on our graffiti page.
For issues relating to incidents or crimes where the victim has been targeted because of disability, race or ethnic identity, religion/belief, gender or gender identity, sexual orientation, age, immigration status or nationality or any other perceived aspect of their identity, please visit our hate crime page.
After you submit a report
You will receive an automatic message confirming that your report has been received.
Within five working days from you submitting the report you will be contacted again with specific information about how your report will be managed.
This could include notification to you that you will be contacted by an officer from the council’s team to progress the matter further. We will not pass your details to the persons causing the ASB, without your permission to do so. We will try and work with you to formulate an action plan to tackle the ASB.
You could also be notified after an initial assessment of your report, it has been transferred to another more appropriate team at the council or another agency such as a housing provider or the police. You will be given as much information as possible about what you can expect if a report is transferred to another team or agency.
Your report will also be used for statistical purposes to help us monitor and improve our service to you.
Submit a report
If you now wish to submit your report of anti-social behaviour, please complete the anti-social behaviour form.