Anti-social behaviour (ASB) is a term which covers a range of issues – from serious violence and harassment, to more everyday incidents and situations like noisy dogs or rubbish dumping. The definition of ASB is “Any activity that causes alarm, distress or harassment to the individual or the community”.
Reporting anti-social behaviour
It is important that you report anti-social behaviour live and as it is happening to the police on the non-emergency number, which is 101.
An example of some things which should be reported to the police are:
- nuisance, rowdy or inconsiderate behaviour
- groups of youths causing problems for residents
- misuse of vehicles, racing and general ASB by people in vehicles
- the selling or use of drugs
- street drinkers that may be causing a problem
- prostitution-related activity
- Vehicle-related ASB like racing, dangerous driving etc.
When calling the 101 number, please try to provide as much information as possible, such as registration numbers, descriptions etc as this all gets passed on to the officers attending the call and also to your neighbourhood policing team.
While most ASB calls are dealt with by police officers responding to the call within 60 minutes, all calls are then passed to your neighbourhood policing team for their information so they know what is happening in the area.
Issues with problem neighbours or domestic noise
Often issues arise between neighbours and this can include noisy neighbours, issues with items being left out or dumped in corridors or just generally being inconsiderate towards other residents. We class domestic noise as general things like banging, slamming of doors, kids running around on wooden floors or general household noise that travels between property.
You should try talking to the neighbour first to see if the problem can be resolved. If not, you should contact the landlord or housing provider responsible for your property. Landlords have a duty to deal with problem neighbours and have powers to take tenancy action if required.
It is important that you keep a diary of when the problems occur and how it is affecting you. A diary template can be found at the bottom of this page or you should be able to get one from your housing provider.
Some housing providers' websites are listed below, if you can not find the one that covers your property, please contact your housing office and ask about reporting ASB.
Registered social landlords & ASB reporting information
The dealing and supply of drugs is a serious criminal offence and needs to be reported to the police. You can either report this to the police on the 101 number or your can contact Crimestoppers on 0800 555 111. Crimestoppers pays rewards where information leads to the successful arrest of a criminal. You can decide whether you want to remain anonymous or leave your details in confidence and possibly receive a reward.
If you believe someone is using drugs in public and this is causing annoyance for residents, please contact the police on the 101 number.
Dumping of rubbish
While the dumping of rubbish can be classed as anti-social behaviour, the council has a team who deal with this. If it is in relation to rubbish dumped on estates or by neighbours, it is best to contact your housing provider. If it is rubbish dumped in the street then please report by visiting the following web page: Litter, flytipping and enforcement.
Dogs barking, noisy music and machinery
This would be dealt with by our Environmental Health Service. Please use the link below for more information
Useful links and information regarding ASB
You should contact the police or housing provider in the first instance to resolve the issue, but if you wish to speak to someone regarding anything on this web page, please email firstname.lastname@example.org
You can also submit your report online, but should contact your housing provider in the first instance.
To report the above types of anti-social behaviour or a crime that has already happened or to seek crime prevention advice, please call the police non-emergency 101 reporting line. Calls to 101 from landlines and mobiles cost 15 pence per call, no matter what time of day you call or how long your call lasts.
Always call 999 when a crime is happening, someone suspected of a crime is nearby, someone is injured, being threatened or in danger.
To discuss any issues about community safety contact your local Safer Neighbourhood team by visiting the Tower Hamlets Met policing page.
To receive your local Safer Neighbourhood team newsletters, sign up for the group email service on the neighbourhood page and follow your local Safer Neighbourhood team on Twitter @MPSTowerHam.