Neutron Tower fire - advice and support for residents impacted

We are deeply saddened by the incident at Neutron Tower on Saturday 12 September. Our thoughts are with the family of the man who lost his life in the fire, and all of the residents who are displaced from their homes.

See information, advice and support that is available to all residents who have been impacted.

 

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What is a qualifying long term agreement?

A qualifying long term agreement (QLTA) is a contract with a contractor to provide goods or services. It lasts over 12 months and costs leaseholders at least £100 per year.

QLTAs could include: major works, like fitting a door entry system, or services, like Buildings Insurance cover. We enter into QLTA’s to try and get a better deal on our major repairs costs.

A QLTA with a contractor means that one specific contractor will do certain work for us at a set price for the contract's length.

For example, we could have a QLTA with a contractor to fit all our door entry system for the next three years.