Issues with our housing bidding system

We apologise for the ongoing issues with our housing bidding system following a recent update. 

There is a problem with the bidding position being inaccurately displayed.

We are working as quickly as possible to resolve things.

Your position on the shortlist is not affected by the position displayed in the portal.

For help, please use this video guide to our housing bidding system.

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What is a qualifying long term agreement?

A qualifying long term agreement (QLTA) is a contract with a contractor to provide goods or services. It lasts over 12 months and costs leaseholders at least £100 per year.

QLTAs could include: major works, like fitting a door entry system, or services, like Buildings Insurance cover. We enter into QLTA’s to try and get a better deal on our major repairs costs.

A QLTA with a contractor means that one specific contractor will do certain work for us at a set price for the contract's length.

For example, we could have a QLTA with a contractor to fit all our door entry system for the next three years.