Home Housing Council Tenants and Leaseholders Council Leaseholders What are major works and why do I have to pay?

Issues with our housing bidding system

We apologise for the ongoing issues with our housing bidding system following a recent update.

There is a problem with the bidding position being inaccurately displayed.

We are working as quickly as possible to resolve things.

Your position on the shortlist is not affected by the position displayed in the portal.

For help, please use this video guide to our housing bidding system.

What are major works and why do I have to pay?

Major works are usually large, one-off projects. They aim to extend and improve your building's life. They could include replacing old windows or a broken lift.

You must pay for major works as your lease requires. We call big, one-time projects "major works." However, they are also a service charge. They just need more consultation.

The way in which we have to consult you is set out in law and is referred to as Section 20 consultation.

Section 20 of the landlord and tenant act 1985 tells us we must formally consult with you if we wish to recharge you more than £250 for major works to your block and/or estate.