Free advice and training for social housing tenants

Access information on a range of issues including repairs and maintenance for your home and communal areas, anti-social behaviour and how to tackle your landlord with free training on your rights.

Find out more on the Four Million Homes website.

Homelessness and Rough Sleeping Strategy 2018 - 2023

Tower Hamlets Council has produced a new Homelessness and Rough Sleeping Strategy  for 2018-23. It sets out our approach to tackling homelessness, establishing our direction and priorities for the next five years.

About the strategy

While rough sleeping (those who sleep or live on the street) is often the most visible and concerning form of homelessness, the definition of homelessness extends much wider than this.

It also includes anyone who does not have access to suitable accommodation and may be staying with friends or family (sofa surfing), living in squats or in temporary accommodation provided by the council.

This Homelessness and Rough Sleeping Strategy sets out how we will, over the coming five years, prevent homelessness including rough sleeping and support those who face homelessness or who are at risk of becoming homeless. Our actions are built around the two key themes:

Theme 1 - Prevention of homelessness:

  • Homeless prevention, tackling the causes of homelessness and implementing the homeless Reduction Act.
  • Preventing homelessness by access to affordable and sustainable housing options.

Theme 2 - Response of services to homeless households and vulnerable people:

  • Preventing and responding to rough sleeping.
  • Supporting children, families and young people and vulnerable adults.


Download a copy of the Homelessness and Rough Sleeping Strategy.