Website accessibility

Our website is speech enabledBranding logo for Browsealoud

This website is speech enabled with Browsealoud. Browsealoud reads web pages aloud for people who find it difficult to read online.

Reading large amounts of text on screen can be difficult for those with literacy and visual impairments. The tool is also useful for site users who do not have English as their first language.

Make Browsaloud work on your computer by downloading a free plug-in from the Browsealoud website


Help with PDFs

What is a PDF?

Where possible, downloadable documents within this site are in Portable Document Format (PDF). A standard adopted by governments and organisations worldwide, PDF is a reliable format for electronic document exchange that preserves document integrity so files can be viewed and printed on a variety of platforms. Where possible we make downloadable documents in this file format for data security and integrity reasons.

How can I open and view a PDF document?

In order to view a PDF document, you need free software called Adobe Acrobat Reader, created by the company called Adobe. However PDFs are not easily accessible to all users so Adobe has developed a method of converting PDF documents into HTML (normal web pages), a more accessible format for assistive technologies.

How do I convert a PDF document into HTML?

The URL (the web address) of a PDF document will appear in the web browser address bar when it is selected. Copy the url (normally looks like this: www.towerhamlets.gov.uk/...) and then visit Adobe's website

Online conversion tools for Adobe PDF documents

Once you have clicked on the link above, you will see an online form created by Adobe. Simply paste the URL into the box you will see and the contents of the PDF will be automatically converted to HTML - an ordinary web page; and in that form it should then be accessible.

There are further features and capabilities of Adobe products that enhance electronic document accessibility for people with disabilities such as blindness, low vision, and motor impairments. You can visit their website using the link below, where you will find this information and links to resources that help people with disabilities work more effectively with Adobe software.

Visit Adobe's website for accessibility information


Internet Crystal Mark

crystal mark

The council's website has been given permission by the Plain English Campaign to carry the Internet Crystal Mark.

The Internet Crystal Mark is given to websites that pass the campaign's standards of clarity in the presentation of web based information.

Contact the Tower Hamlets Council web team

Email: webteam@towerhamlets.gov.uk.