Compliments and complaints

How did we do?

We always aim to improve our adult care and support services. To achieve this, your feedback is vital. Completing our online service feedback form is one of the quickest ways to do this.

Complete the adult care and support feedback form

You can ask your social care practitioner for a hard copy too.  

We know that sometimes things can go wrong. If they do, we want to hear from you so that we can put them right and learn from what has happened.

Comments, compliments or complaints 

If you are not happy with a service we provide, in the first instance, please speak to one of the managers in the team supporting you, to see if they can resolve your concerns. 

If they cannot address your feedback, visit our comments, compliments or complaints page for a range of options.