Personalised parking bays for disabled people
Residents with severe disabilities may be
eligible to apply for a disabled-parking bay near their
home. Permits will generally only be issued to disabled
drivers and are vehicle- and bay-specific. (No other permit or blue
badge is valid for use within the allocated bay except the
There are no charges for the personalised
How to apply
Only holders of Tower Hamlets blue badges who
are residents of Tower Hamlets are eligible to apply for a
personalised disabled bay.
Applicants will need to provide proof of
vehicle ownership – for example, a log book (V5) or insurance
documents showing them as a named driver – and a UK driving
Application can be made:
The applicant may be required
to attend a mobility clinic at an appointed council
Once the application is received the team will
need to carry out a number of site visits before they can determine
whether a bay is warranted. This can take up to 12 weeks and in
certain circumstances the delay may be longer if there is a waiting
list for the mobility clinic.
The bay will be subject to periodic review and
will be removed if the team determines it is no longer needed – for
example, in cases where a person moves away or no longer qualifies
for blue badge.
Appeals process/complaint process
Applications can only be appealed on two
Mobility: if refused on
mobility ground, an appeal in writing should be sent to the
mobility support team within one month of refusal. The refusal
letter will provide details of right to appeal.
Parking stress level or street
ground: if refused on street grounds, only a fresh
application can be made 12 months after initial refusal.
How to contact us
Mobility and support team are open Monday to
Friday from 9am-5pm. All applications are dealt with by post and
personal callers cannot be seen.
Mulberry Place (AH)
PO Box 55739
5 Clove Crescent
London E14 2BG
Tel: 020 7364 5003
Fax: 020 7364 6972