Freedom pass for disabled people

If you have an eligible disability and are a permanent resident in a London borough, you can apply for a freedom pass to help you get around London.

The freedom pass enables you to travel free within the Freedom Pass boundary on London’s public transport. This includes buses, tubes, National Rail, Docklands Light Railway and Trams.

Tower Hamlets pays for your Freedom Pass.

Disabled person's freedom passes are only available to people with disabilities themselves. Carers and parents etc are not eligible under this scheme.

Only one freedom pass may be held, so if you have been granted a disabled person's freedom pass and reach the age of 62+, you will be automatically transferred to an older persons Freedom Pass. The age egilibility can be confirmed by accessing London Council's Freedom Pass website.

All freedom pass holders must be:

  • resident in Tower Hamlets
  • over the age of five
  • able to use public transport

Automatic eligibility

You are automatically eligible for a disabled person's freedom pass if you meet one of the criteria below:

  • registered blind or partially sighted - confirmed by CVI form or LBTH registration letter
  • profoundly or severely deaf - confirmed by audiogram evidence 
  • without speech - confirmed by GP evidence
  • has a disability or has suffered an injury, which has a substantial and long term adverse effect on their ability to walk
  • without arms or has long term loss of the use of both arms - confirmed by GP evidence
  • has a learning disability that is a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning (statement of SEN or known to LBTH Learning Disabilities Team)
  • if you applied for the grant of a licence to drive a motor vehicle under part III of the Road Traffic Act 1988, have your application refused pursuant to section 92 of the Act (physical fitness), otherwise than on the ground of persistent misuse of drugs or alcohol  

Assessed eligibility

All other applicants may be requested to attend a mobility assessment which will be undertaken by an Occupational Therapist who will assess each applicant under a set of strict criteria that must be met.

Download the Freedom Pass application form.

Contact us

Mobility and support team are open Monday to Friday from 9am-5pm. All applications are dealt with by post and personal callers cannot be seen.

Parking, Mobility & Transport Services

Mobility Support Team
Mulberry Place
PO Box 55739
5 Clove Crescent
London E14 1BY

Tel: 020 7364 5003
Fax number: 020 7364 6972


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