Pay it

Welcome to the Tower Hamlets Web Payments 24 hour secure Internet payments service. You may make a variety of payments using this secure site with most major credit or debit cards (not Diners Card, American Express or Solo).

You may pay for any of the services shown below by selecting an item from the list:

If you face any problems making payments online, you can pay using the alternative methods below:

  • 24/7 Automate telephone line on 020 7364 3800
  • Tower Hamlets general enquiry hotline
  • One Stop Shops across the borough 

Security information

Your payment card details are directly processed by the Payment Management division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected or accessible by the Council.

Capita Software Services’ online payment solutions are independently assessed and the company is certified by Visa Europe as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor.

All online card payments are protected by Secure Socket Layer (SSL) with an encryption key length of 128 bits, which is the highest level commercially available.

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