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Answer:

Hubs will not be leased to organisations just to deliver their core services or provide exclusive use. The assessment criteria set out in the information pack for the proposals submitted by prospective leaseholders focus on meeting local need, diverse user base, supporting smaller community groups and local community involvement. These will be built into the performance agreement. 

Answer:

An outcomes framework and performance agreement based on the proposals submitted will be linked to each lease. We anticipate this will be the basis of ongoing discussion and annual review to ensure the hubs are developing in line with the agreed proposals or, if there is any variation, this is done by mutual agreement. If there are significant concerns or that cannot be resolved the council reserves the right to terminate the lease.

Answer:

The property particulars for each of the hubs sets out the current or most recent usage and indicates whether there are any contractual arrangements or other expectations relating to existing use. Currently, there is a contractual commitment for the provision of youth services at Christian Street.

Granby Hall is expected to have a Somali focus.  Existing users are likely to be a significant benefit to the new Leaseholders, providing a basis on which to build a diverse user base, an initial income stream and, in many cases, solid local connection.  The council would not want to see established users displaced.

Answer:

Community stakeholders are drawn from the local area, for example with groups that run existing facilities or represent communities in other ways.

Community stakeholder identification is ongoing. It has been a difficult area to progress during the pandemic as priorities have been focussed elsewhere and potential stakeholders have had little time to engage effectively.

Answer:

The council is not able to provide details of potential bidders to others unless they specifically give consent. However, organisations are also free to form consortia in order to submit proposals if this is mutually beneficial and the lead organisation meets the criteria.

Tower Hamlets Homes (THH) is willing to engage with parties interested in running the hubs in areas where there is THH housing stock (all of the hubs except Bow).

Answer:

No decisions have been made about the outcome of the process. The council has advertised the opportunity widely through THCVS, Locality and Registered Providers of housing in the borough. All the information is on the council’s website.

Answer:

Granby Hall is intended to have a focus on activities for the Somali community but not exclusively. Other hubs may also provide activities focused on the Somali community appropriate to the local area.  

Answer:

They are the most recent available figures from (2019/2020). They should be treated as indicative and treated with some caution since various aspects have changed since the information was collected.

The building use has been affected by the pandemic. The cost of running the hubs may be lower for community organisations than they are for the council. For example, where business rates relief can be secured.

Answer:

These are the main cost figures collected by the council. The lease heads of terms set out the proposed division of responsibilities for premises costs. As the buildings have recently been improved, the costs of maintenance should be relatively low compared with buildings in poorer condition.

Answer:

One key consideration in reopening will be the safety of your staff and volunteers. Your team will need support to help them to feel safe. Make sure that you are consulting with them and involving them in the redesign of your services.

a) Check the government pages on Working Safely During Coronavirus for detailed guidance. The information is updated regularly so check back if there are new announcements, e.g. if new requirements around testing are introduced

b) The Government is no longer instructing people to work from home if they can. However, the Government expects and recommends a gradual return over the summer. Make sure you communicate with your team and provide opportunities for feedback.

c) Identify and speak to members of your team may be unable to return to work due to being classed as clinically extremely vulnerable/clinically vulnerable. What reasonable adjustments can you make to help them work safely from home?  Read the HSE guidance on protecting vulnerable workers.

d) Be mindful of staff and volunteers who live with people from vulnerable groups, have caring commitments have other concerns and who may be anxious about returning to work. Keep equality and diversity issues in mind – what is reasonable for some people might not work for others.

e) In light of emerging evidence that COVID-19 mortality is disproportionately higher in people from Black, Asian and Minority Ethnic (BAME) backgrounds, you may decide to complete a risk assessment with BAME staff to identify those at higher risk. Guy's and St Thomas' has published some guidance on how to approach this.

f) Consider adapted working hours to reduce the number of people in the building at any one time and partnering for staff so that the same groups are consistently working together.

g) Develop contingency plans to cover staff or reduce/cancel services if team members become ill, need to self-isolate, or if further lockdown measures are re-introduced

h) Make sure you support the mental wellbeing of all staff through the changes you will need to make. 

i) Consider the role that staff members play in the community in sharing messages about Covid-19 and encouraging preventative measures. Will they need additional training to support them in this role?

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