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Testimonials

Description
Views, experiences and compliments from service users and providers

The assessment process

Description
How does the assessment process work and what can I do to prepare in advance?

The Big Clean Up is underway!

Description
The first borough-wide Big Clean Up event is now underway!

The Big Clean Up was hailed a success

Description
Our campaign to clean up the borough has been a great success. Nominate an area for the next campaign!

The cohesion programme

Description
A new initiative funded by Section 106 contributions from developments in the Mile End and Aldgate East areas.

The Compact with the Voluntary and Community Sector

Description
The Compact is a statement of values and principles which set out the relationship between the council and the Voluntary Community Sector.

The complaints process

Description
Making the complaints process transparent for everyone.

The Place Shaping

Description
Contact details for the The Place Shaping

The Sight and Hearing service

Description
Our customers are people who are blind, partially sighted, deaf, hard of hearing or deafblind and we offer services to help make life fuller and freer

The taxicard scheme

Description
The taxicard scheme offers reduced fares in black cabs for people who have a long term or permanent illness or disability, which prevents them from using or significantly limits their use of public transport.
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