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Answer:

Dumping of rubbish can be classed as anti-social behaviour and we have a dedicated team who deals with these matters:

  1. for dumped rubbish on estates or by neighbours, contact your housing provider
  2. for dumped rubbish in the street, complete our online form for report waste and street cleaning.
Answer:
Antisocial use of a vehicle, such as street racing, street cruising or off-road use is more than a matter of noise pollution – though this can be the most noticeable problem. Find out more about the different kinds of vehicle nuisance, their long-term effect on a neighbourhood and how you can report it by visiting the Metropolitan Police's website.
Answer:

It is important that you report anti-social behaviour as it happens to the police. You can do so in three ways:

  1. Call 101: for ASB, including drug dealing (if drug dealing is happening outside of a school or playground, call 999)
  2. Call 999: only in an emergency, if there is a crime occurring, someone is injured, being threatened or threat to life 
  3. Report online via the Metropolitan Police Report ASB page.
Answer:

We have a team that deals with this sort of vandalism and reports can be made via our graffiti page.

Answer:

We work closely with the police and other partners to prevent all forms of hate crime. We encourage victims or witnesses of hate crime to report it immediately to the police. Hate Crime is any criminal offence or incidents where the victim has been targeted because of their:

  1. disability
  2. race or ethnic identity
  3. religion or belief
  4. gender or gender identity
  5. sexual orientation
  6. age
  7. immigration status or nationality
  8. or any other perceived aspect of their identity.

To report a hate crime:

  1. Call 999: in an emergency, if there is a crime occurring, someone is injured, being threatened or threat to life 
  2. Call 101: if it is a non-emergency and the crime has occurred
  3. Visit our hate crime page for more information and how to get support.
Answer:

We can take action on excessive levels of noise considered to be a statutory noise nuisance, but you must be aware that we need to monitor the noise complained of from within your premises (if such action is to be considered). You can report incidents of noise via the noise pollution page.

Answer:

We work closely with a variety of landlords in the borough. If the matter you wish to report is not one that requires an immediate call to the police and concerns an issue where you live, please report this directly to your housing provider in the first instance. Our main providers in the borough include:

Answer:

Anti-social behaviour (ASB) covers a broad range of issues. It's behaviour that causes nuisance, harassment, alarm and distress to individuals and the community. 

Together with our partners we can support you with ASB from:

Drug and alcohol abuse 

This includes irresponsible drinking and drug-related litter such as needles and alcohol cans.

Threatening or abusive behaviour

This is verbal abuse or threatening behaviour that causes nuisance, harassment, alarm or distress.
The behaviour can be deliberate or not.

Vandalism

 This is when someone has damaged or destroyed public or private property on purpose.

Aggressive and persistent begging

This is begging that makes people feel intimidated or hassled to give money.

Encampments

These are tents or temporary shelters put up by individuals and/or groups. If this causes nuisance, alarm and/or distress to other people it can be anti-social behaviour.

Please note that rough sleeping alone is not considered ASB. Visit the helping the homeless page to get more information on how to support a person who is homeless.

Sex working and prostitution

This includes soliciting/prostitution, brothels, kerb crawling, and sex work that causes ASB (e.g. condom littering, screaming or fighting )

Public urination or defecation

This is someone going to the toilet in a public or communal place.

Vehicle related ASB 

This can be nuisance behaviour inside or around a vehicle(s).

Noise nuisance (non-statutory)

This is unreasonable noise that causes nuisance, alarm and distress. 

It can be from:

  • unreasonable/avoidable domestic noise
  • intentional noise like shouting, arguing, swearing or playing music

What non-statutory noise nuisance can the council deal with?

We can only deal with complaints within:

  • privately rented properties
  • privately owned properties
  • parks and open spaces

What about in social housing or housing association properties?

Please send complaints directly to the organisations in charge.

Answer:

The Anti-Social Behaviour, Crime and Policing Act 2014 introduced PSPOs as a way for Local Authorities to tackle anti-social behaviour. PSPOs can prohibit specified activities, and/or require certain things to be done by people engaged in particular activities within a defined space. PSPOs can be introduced when behaviour is affecting or likely to affect the quality of life for people in the area, is persistent and is unreasonable.

Answer:

1. Dog fouling: Dog walkers must immediately remove their dog’s faeces from land within Tower Hamlets that is open and accessible to the public.

2. Dog exclusion order: Dogs must not enter the following areas:

  • Gated children’s playgrounds
  • Gated sports area such as sports courts, multi-use games areas, tennis courts

These are spaces within a park, open space or housing estate and which are fully or substantially enclosed and set apart for the use by children as a playground or other area for play or for sporting activities.

3. Dogs on leads order: Dogs must be on a lead on:

  • Roads
  • pavements
  • car parks
  • estate roads and communal areas on estates 

4. Dogs on leads by direction order: Authorised council officers have the power to request that dogs are put on leads where they are not under the appropriate control of their owner, or where they are causing damage or acting aggressively. 

5. Dog limit: It is an offence for any one person to have more than four dogs under their control at any given time.

Failure to comply with any of these requirements is a criminal offence.

The full dog control PSPO can be found on the council’s website.

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