FAQ

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Answer:

There are many hazards associated with used needles and syringes. The council has a specialist removal service to safely remove and dispose of these items.

For more information or to report a specialist removal service, visit needles and syringes page.

Answer:

RESET and seven pharmacies (including Ambrose King Centre for Chemsex packs only) offer a free, confidential and anonymous needle exchange programme. This helps reduce the spread of Blood Borne Viruses and sexually transmitted infections (STIs).

This includes access to sterile equipment for people who use drugs and a safe disposal service. This includes Naloxone (an emergency medication that can reverse the effects of an overdose of opioids such as heroin or methadone).

All sites provide a non-judgmental harm reduction and advice service, alternatives to injecting and links to treatment services.

For more information and advice, visit needle exchange and harm reduction page.

Answer:

P-RESET is the Primary Care element of the integrated drug and alcohol treatment system in Tower Hamlets. P-RESET services are based in local GP practices and work with RESET Treatment in providing care for residents with drug and alcohol problems. Services include

  • alcohol screenings
  • annual health checks for respiratory
  • blood pressure
  • height and weight checks
  • cervical screenings for women
  • quit smoking services (if needed). 

Opioid Substitution Therapy (OST) is also offered as ‘Shared Care’ in partnership with RESET Treatment for ‘less complex’ opiate/opioid dependent residents.

Visit your local GP in person for more advice or complete a GP registration online.

Answer:

Harmful drinking is the biggest risk factor for death, ill-health and disability among 15 to 49-year-olds in the UK. If you are concerned about your drinking, you can take the two minute DrinkCoach test. A free and confidential way to find out how risky your drinking is. Depending on your score, you could be signposted to additional support services in your area, including RESET.

For more information on alcohol guidelines and what Public Health are doing to tackle issues associated to alcohol misuse, visit the alcohol advice page.

Answer:

RESET Outreach and Referral Service are based at Providence Row, Dellow Centre, E1 7SA. They offer a non-judgmental, one-to-one harm reduction support service for residents using

  • drugs
  • alcohol
  • steroids and hormone replacement therapy.

They also provide:

  • community and street outreach work
  • have an onsite Needle Exchange Service
  • a safe place for homeless people to access housing support, hot meals, shower and other resources
  • a route into RESET Treatment, Recovery Support and GPs, alongside other services.

Email or call 0800 802 1860 to make a referral, or to get more information on accessing sterile injecting equipment, naloxone and the safe disposal of needles.

Answer:

Nitrous oxide (also known as laughing gas) is a serious concern for residents, the council, police and housing associations. It can be intimidating for residents to see groups of people taking it and the antisocial behaviour associated with it, including the noise nuisance and small metal canisters that are littering the borough.

For more information on the council’s response to Nitrous Oxide use and how to report nitrous oxide ASB and litter, visit the Nitrous oxide - No laughing matter page.

Answer:

The Specialist Substance Misuse Midwife is based at the Royal London Hospital. She supports vulnerable women during and after their pregnancy. Helping them improve their health and the welfare and life chances of their unborn babies. This includes

  • regular antenatal clinics at the hospital
  • antenatal and postnatal home visits
  • harm reduction advice about sexual health and drug use
  • testing for blood borne viruses
  • encouraging women to engage with specialist maternity and RESET services.

Pregnant women can self-refer to Barts maternity services or a GP can make a referral for them. Any health professional can also request and complete a Gateway referral form.

Answer:

RESET Recovery Support Services include

  • Brief interventions for relapse prevention
  • Support with accommodation, education, training and employment opportunities
  • Mutual aid
  • Family and carers interventions
  • Peer-led recovery support
  • Complementary therapies
  • Flexible structured psychosocial day programmes (abstinent, stable or active groups in their substance use)
  • Structured counselling (including couples counselling)
  • Recovery support activities based at RESET Treatment Service
  • Weekend service user led sessions and activities

Any adult living in Tower Hamlets that needs support with their drug or alcohol use can self-refer to RESET by calling 020 3889 9510 (Monday to Friday, 9am to 5pm) or in person at one of their sites.

Make a professional or self-referral online.

Answer:

RESET Treatment Services include

  • Advice and information for people who use drugs and/or alcohol and concerned others
  • Community alcohol detoxification
  • Assessment for residential detoxification and rehabilitation services
  • Healthcare assessments
  • Access to needle exchange service and harm reduction advice
  • Testing for HIV, Hepatitis B, C. and Hepatitis B vaccination
  • Counselling and 1:1 key working sessions
  • Support for clients experiencing domestic violence
  • Onward referral to further support services as required
  • Signposting and access to mutual aid groups such as AA, NA and Smart Recovery.

Any adult living in Tower Hamlets that needs support with their drug or alcohol use can self-refer to RESET by calling 020 3889 9510 (Monday to Friday, 9am to 5pm) or in person at one of their sites.

Make a professional or self-referral online.

Answer:

The scrutiny function is made up of a committee structure known as the Overview and Scrutiny Committee (OSC)

The OSC can set up more sub-committees and look at specific issues. Sub-committees in Tower Hamlets include:

Scrutiny Lead members also examine portfolio areas in:

  • Resources and Finance
  • Environment and Community Safety

The OSC can recall the Mayor, Cabinet or senior officers at the council and/or partner agencies to attend the committee meeting to explain

  • decisions that they made
  • how well a local public service is doing for which they are responsible for
  • how much of a decision made reflects the council’s budget and policy structure.
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