FAQ

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Answer:

Housing challenges require strong partnership working.

The council will deepen collaboration with:

  • Housing associations

  • Health services

  • Fire safety partners

  • Voluntary and community organisations

This includes improving estate regeneration, supporting vulnerable residents, and reducing the environmental impact of homes.

Answer:

Tower Hamlets has delivered more new homes than any other London borough for over a decade, and this Strategy enhances that momentum.

Key commitments include:

  • Up to 3,332 new homes delivered through the Mayor’s Accelerated Housing Programme.

  • A stronger Local Plan requiring more affordable and family‑sized homes.

  • Buying back former council homes and acquiring new homes to boost supply quickly.

  • Working with developers and housing associations to unlock stalled sites and accelerate delivery.

Answer:

Tower Hamlets’ population is diverse, so housing must be too.

The Strategy commits to:

  • Delivering more accessible and wheelchair‑adapted homes.

  • Using Project 120 to match disabled residents to purpose‑built homes.

  • Improving housing pathways for young people, care leavers and key workers.

  • Continuing to support asylum seekers, refugees and the Traveller community.

  • Investing in Disabled Facilities Grants to help residents live independently.

Answer:

Nearly 40% of households in Tower Hamlets rent privately, and many face high costs and poor conditions. The Strategy aims to create a safer, fairer private rented sector.

The council will:

  • Improve standards through licensing covering more than 12,600 homes.

  • Take tougher action against rogue landlords and letting agents.

  • Support renters through new protections under the Renters’ Rights Act.

  • Lead the way on dangerous cladding removal, including the use of Remediation Orders.

Answer:

The Strategy builds on the council’s Homelessness & Rough Sleeping Strategy (2024–2029) and sets out clear steps to support residents earlier.

This includes:

  • Helping residents sooner to prevent homelessness wherever possible.

  • Increasing the supply of good‑quality temporary accommodation.

  • Reducing the use of expensive nightly‑paid placements.

  • Strengthening support for those facing domestic abuse or complex needs.

  • Ensuring rough sleeping is rare, brief, and does not recur.

Answer:

Too many families in Tower Hamlets do not have the space they need to live healthy, happy lives.

The Strategy commits to:

  • Building more large family homes.

  • Making better use of existing council homes – where possible extending or knocking through properties to create extra living space and making adaptations to meet those with accessibility concerns needs.

  • Supporting families while they wait, including better advice on bidding, mutual exchange, and available services.

  • Recovering illegally sub‑let homes and bringing empty homes back into use.

Answer:

The council has brought housing management services back in‑house and is investing £609 million to improve residents’ homes.

This includes:

  • A major upgrade programme tackling damp, mould, fire safety, and repairs.

  • Ensuring 100% of council homes meet the Decent Homes Standard by 2030.

  • Better communication, faster repairs and stronger customer service.

  • A new Tenants’ Handbook and more support for vulnerable residents.

  • Zero tolerance of illegal sub‑letting.

Answer:

Condition For Processing Personal Data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR article 6 task carried out in the public interest and consent

 We will also collect Special category data such as (health, personal and household circumstances) under article 9 Medical, Health or Social Care and Explicit consent.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 7 years after the case is closed. For further details, you can view our Retention Schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services. 

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include the Department of Education. 

Your Rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

WCIT Charity

Grants are available for not-for-profit organisations across the UK to deliver IT projects and activities that support the themes of education, inclusion, IT for charities, and understanding of IT. 

This fund aims to support IT projects and activities that relate to one or more of the following priority areas:

  • Education.
  • Inclusion.
  • Tech for charities.
  • Public understanding of Technology

Eligibility

Registered charities and organisations with a formal not-for-profit constitution, such as community interest companies (CICs), can apply. 

Funding amount

Grants of up to £15,000.

Closing date

The next deadline for applications is 20 May 2026.

More information

Visit the WCIT Charity webpage for more information.

The Newby Trust - Education Grants

The Newby Trust funds local, regional or national charities registered and operating in the UK within the broad categories of education, health and social welfare. Through the Education programme, the Trust provides grants to enable people to benefit from educational opportunities and to support excellence.

Eligibility

The Trust is more likely to fund smaller or medium-sized charities with an annual income of less than £1,000,000.

Funding amount

Grants of between £2,000 and £10,000 are available

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Newby Trust website.


Blue Spark Foundation

The BlueSpark Foundation offers grants for kids' education and development. It funds activities like education, sports, and culture and aims to:

  • improve the educational opportunities for young people
  • enhance their self-confidence, teamwork skills, and future employability.

Eligibility

Beneficiaries - schools, community groups, clubs, societies, and non-profit organizations working with children and young people.

Location - Primarily within the UK, though specific eligibility might differ depending on individual grants.

Project focus - Activities that benefit young people like

  • educational programs and workshops
  • cultural events and activities
  • sports and physical activities
  • personal development initiatives.

Funding amount

Grants between £2,000 to £5,000.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Blue Spark Foundation website.


 

The Access Foundation – Digital Divide Fund

The Access Foundation awards grants to support charities and CICs to mitigate the digital divide by making IT facilities, support and learning available to disadvantaged and vulnerable people.

Eligibility

UK-registered charities, including not for profit organisations (including Community Interest Companies that are limited by guarantee but excluding CICs limited by shares).

Funding amount

The Foundation will generally award grants between £10,000 and £50,000. This funding will normally support a project that completes within a 12-month period.

Closing date

Applications are accepted on a rolling basis.

More information

For full details, visit the grant application guidance notes webpage.

Answer:

Veolia Environmental Trust

Veolia Environmental Trust awards grants towards projects that improve community facilities and the natural environment. It looks to fund work that:

  • Promotes community action and wellbeing
  • Is inclusive and accessible to everyone and anyone to use
  • Inspires the creation of a sustainable carbon neutral community space
  • Protects and enhances biodiversity and natural habitats.

Eligibility and Funding amount

The Community Grant Scheme is available to constituted not-for-profit organisations. Grants of between £10,000 and £75,000 are available to create or improve buildings or outside spaces for the benefit of the community.

The Habitat and Biodiversity Grant Scheme is available to constituted not-for-profit organisations. Minimum grants of £10,000 are available for improvements to or the creation of natural habitats, creating a healthy environment where native species can thrive.

Closing date

The upcoming closing dates are:

  • 2 April 2026 at 12pm
  • 25 June 2026 at 12pm

More information

Visit the Funding - Veolia Environmental trust webpage for more information.


The Green Roots Fund

City Hall’s Green Roots Fund supports projects to create and improve green and blue infrastructure in London. It focuses on making the environment better for all Londoners, while addressing issues such as inequality, climate resilience, biodiversity and protecting against climate change.

The fund aims to:

  1. Enhance blue and green spaces in London. This means making London’s neighbourhoods healthier, more nature-rich and climate resilient, so they are higher quality and natural spaces are better connected.
  2. Include and involve Londoners in blue and green spaces. This means ensuring access to green and blue infrastructure and its benefits for all Londoners, so they feel welcome and comfortable in green, blue and natural spaces. It also means involving diverse groups in management and decision making.

Eligibility

Formally constituted organisations with an organisational bank account.

Funding amount

Grants of between £10,000 and £500,000 are available over three years.

Closing date

The next deadline is Thursday 28 May at 2pm

More information

Visit the Green Roots Fund webpage for more information.


 

Cycling UK - The Big Bike Revival

The Big Bike Revival is a national programme that supports adults to build the skills, confidence, and motivation to cycle more often. Established in 2014, it is designed to help people overcome practical and personal barriers that stop them cycling.

Funding is available for events based on the FIX-LEARN-RIDE model:

Eligibility

Voluntary and community groups and organisations that are embedded in their communities.

Funding amount

Grants of up to £3,500 are available.

Closing date

Applications are due to close on 1 June 2026. They may close early, depending on capacity,

More information

Visit the The Big Bike Revival webpage for more information and to apply.


Material Focus - Electricals Recycling Fund (UK)

Material Focus awards funding for projects that make it easier for UK householders to reuse and recycle their electrical goods. Through the Electricals Recycling Fund, grants of up to £100,000 are available for projects seeking to grow or develop existing household waste and recycling collection services for small household electricals, and grants of up to £50,000 for projects that seek to innovate new collection methods.

Eligibility

Any UK registered organisations including local authorities, waste collection authority areas, contractors, reuse organisations, not-for-profits, community sector organisations, producer compliance schemes, retailers and start-ups.

Funding amount

Grants of up to £100,000 are available for projects seeking to grow or develop existing household waste and recycling collection services for small household electricals.

Grants of up to £50,000 are available for projects that seek to innovate new collection methods.

Successful projects can spend funding on:

  • the purchase of new bins/collection points (‘bring banks’)
  • the adaptation of waste collection vehicles to include cages for kerbside WEEE
  • vehicle rental
  • installation of bins
  • communication and marketing materials
  • staffing costs to cover the time spent planning and delivering the project

Closing date

Applications can be submitted at any time.

More information

Please visit the Material Focus website.


Esmée Fairbairn: Our Natural World

Esmée Fairbairn Foundation aims to improve our natural world, secure a fairer future and strengthen the bonds in communities in the UK. It supports people and organisations who are doing everything they can to bring about the change the Foundation wants to see.

The Foundation’s grant funding is focused on work that will deliver long-term impact and create change for the future. This means it makes longer-term grants to organisations, rather than short-term or small-scale grants.

The Foundation’s current priorities under “Our Natural World” are Peat, Space for nature, Freshwater, Nature friendly farming and Fishing in tandem with nature.

Eligibility

Organisations with an annual turnover of more than £100,00.

Funding Amount

Grants valued from £30,000 (no maximum) are available for core or project costs, including staff salaries and overheads. Unrestricted funding for charities is available. The majority of grants are for three to five years.

Closing Date

Applications are accepted on a rolling basis.

More Information

Please visit Our Natural World priorities | Esmée Fairbairn Foundation for more information.


The NINEVEH Charitable Trust

The NINEVEH Charitable Trust supports a broad range of UK-based projects and activities that promote a better understanding of the environment and countryside, while facilitating improved access, education and research.

Its priorities are:

  • The health, welfare and education of the general public
  • The study and appreciation of agriculture, silviculture, ecology and land management
  • The study and appreciation of land and estate management that encourages conservation of the countryside.

Eligibility

UK registered charities and Community Interest Companies.

Funding amount

Applicants are advised to apply for up to £5,000 per year for up to 3 years.

Closing date

Applications are reviewed and selected on a quarterly basis.

More information

Please visit The Nineveh Charitable Trust website for more information.


Metropolitan Public Gardens Association (MPGA)

The MPGA has been giving small grants to community projects across the 33 London boroughs for over 130 years. Its funding enables Londoners to create better and greener public spaces in their communities. MPGA also gives horticultural advice when appropriate. 

Eligibility

Organisations and groups that maintain and improve public open spaces.

Funding amount

Grants of up to £1,500 are available.

Closing date

Applications are reviewed on a quarterly basis and can be submitted at any time.

More information

Please visit the MPGA website.

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