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Log in

You need to log in to complete applications or view personal information for many of our services. Many of these are not connected with each other at the moment.

If you have set up accounts to more than one of our services online, the details used to log in to each may not be the same.

This page lists all the different online services that need a login, and information on who to contact if you need help.

Forms

If you want to report a problem, request a service or get in touch with us it is done here. You don’t have to log in for most things but if you do it means you can track the progress of reports.

Log in

https://forms.towerhamlets.gov.uk/

Problems

If you have any problems registering or logging in, you can contact the digital team at the council. To follow up on a specific report or request you’ve made, please contact the relevant service directly.

Council Tax

You can set up a secure online account to access and manage your council tax information at any time.

Log in

https://myaccounts.towerhamlets.gov.uk/scripts/OPENPortal-Live.wsc/common/login.p

Problems

For any problems registering, logging in, or questions about your council tax, please contact the council tax team https://forms.towerhamlets.gov.uk/service/council_tax_contact

Parking

Apply for a parking permit, visitor permits or pay a fine. To find out about which permit to apply for, where to park and more, please check the parking webpages first. https://www.towerhamlets.gov.uk/lgnl/transport_and_streets/Parking/Parking.aspx

Log in

https://towerhamlets.tarantopermits.com/Account/Login

Problems

For any problems registering, logging in, or questions about your parking permit account, please first check the Help with your parking permit page https://www.towerhamlets.gov.uk/lgnl/transport_and_streets/Parking/parking_permits/Help_with_your_permit_query.aspx

If you cannot find a solution, please contact the parking service.

https://forms.towerhamlets.gov.uk/service/Parking_contact

Benefits

If you save a benefit application, you might have created an account, so that you will be able to go back and complete your application

Log in

https://www.towerhamlets.gov.uk/lgnl/advice_and_benefits/benefits/benefit_forms.aspx

Problems

For any problems registering, logging in, or questions about your benefits application, please contact the benefits team on benefits@towerhamlets.gov.uk or call 202 7364 5000.

Business rates

You can set up a secure online account to access and manage your business rates information at any time.

Log in

https://myaccounts.towerhamlets.gov.uk/scripts/OPENPortal-Live.wsc/common/login.p

Problems

For any problems registering, logging in, or questions about your business rates, please contact the business rates team on businessrates@towerhamlets.gov.uk  or call  020 7364 5000 (Monday to Friday, 9am to 5pm).

Housing options

In order to complete the Housing Options wizard, you will need to sign in.

Log in

https://towerhamlets.ehodirect.org.uk/Data/ASPPages/1/30.aspx

Problems

For any problems registering, logging in, or questions about housing options, please contact the lettings team on lettings@towerhamlets.gov.uk  or call  020 7364 2826.

Home seekers

The Choice Based Lettings (CBL) scheme for Council and Housing Association properties in Tower Hamlets, London.

Log in

https://www.thhs.org.uk/HouseholdLogin

Problems

https://www.thhs.org.uk/content/Contactus

Planning

You can look at planning applications received by the council using our online planning register.

Log in

https://development.towerhamlets.gov.uk/online-applications/

Problems

For any problems registering, logging in, or questions about planning applications, please contact the planning service on planning@towerhamlets.gov.uk or call 020 7364 5000.

Landlord licensing

The Landlord Licensing Scheme came into force on 1 April 2019. If you have an account for Landlord Licensing, you will find it here:

Log in

https://landlord-licensing.towerhamlets.gov.uk/PSH/ServiceRequests/Default/MyServicesLogin

Problems

For questions about landlord licensing, please check the website https://www.towerhamlets.gov.uk/lgnl/housing/Health_and_housing/Landlord_licensing_scheme/Landlord_Licensing_Schemes.aspxFor any problems with your account, or further questions, please contact the team on housinglicensing@towerhamlets.gov.uk or call  020 7364 5008.

Committee and Member Services

Here you can view agendas, reports, decisions and minutes from Council, Cabinet, Committee meetings and Individual Mayoral Decisions. If you have signed up for alerts with us you will find the account information here:

Log in

http://democracy.towerhamlets.gov.uk/ieLogon.aspx?RPID=27936178&HPID=27936178&Forms=1&META=mgSubscribeLogon

Problems

If you have any problems logging into the system please contact Democratic Services at committee.services@towerhamlets.gov.uk.

Consultations

This is the place to be for residents and local businesses in our borough who want to help shape our proposals, projects and priorities that can benefit the community.

Log in

https://talk.towerhamlets.gov.uk/login

Problems

For any problems registering or logging in, please check https://talk.towerhamlets.gov.uk/technical_support

Newsletter

Get local news straight to your inbox. Sign up today to start receiving local news, events, special offers, service information, and much more from Tower Hamlets Council.

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https://public.govdelivery.com/accounts/UKTOWERHAMLETS/subscriber/session/new

Problems

For any problems with or questions about your subscription please contact the communications team https://www.towerhamlets.gov.uk/News_events/media_contacts/contact_press_office.aspx