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Answer:

7Stars Foundation

The7stars foundation awards grants to charities supporting young people, aged 18 years and under, across the UK. Its grants aim to further the potential and opportunity of children and young people who are surviving abuse, at risk of or experiencing homelessness, caring for a loved one, and challenged by addiction (either personally or through a member of their family).

The Foundation’s  current areas of focus are Addiction, Abuse, Homelessness, Child Carers.

Eligibility

Applicants must:

  • be UK registered charities, council-run children’s homes, or schools
  • Have a turnover of under £1.5m
  • Have delivered services pre-2020
  • Not be volunteer led
  • Not have more than 30% free reserves.

Funding amount

Up to £2,500 for project funding.

The Foundation also fully funds apprenticeships through its Apprenticeships grant funding stream.

Closing date

Upcoming application windows are:

  • 1 December to 1 February for March 2026 funding review
  • 1 March and 30 April for June 2026 funding review
  • 1 June to 31 August for October 2026 funding review.

More information

Please visit the 7stars Foundation website.

London Marathon Foundation - Active Spaces Fund

The London Marathon Foundation promotes active living in the UK. Its Active Spaces Fund offers £10,000 to £80,000 grants. These funds help build or upgrade sports facilities. The aim is to keep children, young people, and underprivileged communities active and healthy.

Eligibility

Registered charities and community organisations in London. Organisations applying must Support the foundations priority audiences to be active (children, young people and underserved groups and communities).  

Funding amount

Grants of between £10,000 and £80,000 are available

Closing date

Applications can be submitted at any time.

More information

Please visit the London Marathon Foundation website.

Paul Hamlyn Youth Fund

Paul Hamlyn funds organisations who work with young people (14–25) to drive change so that future generations of young people can thrive.

The Youth Fund aims to make sure young people have agency and autonomy to drive strategic and systemic change that transform their transitions to adulthood.

Eligibility

The Foundation is interested in funding:

  • not-for-profit organisations with a turnover between £30,000 and £3.5million
  • organisations where at least 50% of the organisation’s focus is on work with and for young people aged 14-25 who experience systemic inequity
  • targeted work with and for young people who face life transitions which may be challenging or create barriers (for example into or out of education, care settings, housing)
  • work that recognizes young people’s multiple and overlapping identities (for example race, gender, sexual orientation, class, faith, migration status, ability)
  • organisations that work in an asset-based way
  • work that grows the impact of what you already do. The Foundation is not looking to fund new or untested approaches, projects or finite pieces of work

Funding amount

Grants of £30,000–£50,000 per year for three years (max grant £150,000). It prefers to fund organisations at the maximum amount and term.

The funding must be used to cover core operating costs (salaries, organisation and delivery costs).

Closing date

Applications can be submitted at any time.

More information

Please visit the Paul Hamlyn Foundation website.

 Hargreaves Foundation (UK)

The Hargreaves Foundation, established in 2020 by Peter Hargreaves and his family, is a charitable organisation dedicated to supporting young people facing challenges. The foundation provides grants to organisations that use sport and education to assist individuals under 18 who are living with mental health issues, physical disabilities, or poverty.

Eligibility

  • Registered Charities or Charitable Incorporated Organisations.
  • Schools and Further Education Colleges (usually exempt charities).
  • NHS Trusts.

Funding amount

The Trustees intend to distribute the Foundation’s annual income of approximately £2 million each year. There is no specified minimum or maximum grant size.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Hargreaves Foundation website.

The Mercers Company Older people and Housing

The Mercers’ Company Older People and Housing Programme Fund supports organisations working to prevent loneliness and isolation among older people.

Eligibility

Not-for-profit organisations working toward one or more of the following priorities:

  • Combatting Loneliness Faced by Older People
  • Combatting Poverty Faced by Older People

Funding amount

Grant size: £50,000 to £120,000

Closing date

Applications can be submitted at any time.

More information

Please visit The Mercers Company website.

Masonic SEN & Disabilities Fund

The Masonic Charitable Foundation has opened its small and large grant funds targeted at charities working toward improving the lives of children with special educational needs and disabilities.  

Eligibility

Not-for-profit organisations working to improve the wellbeing and independence of

children with special educational needs and disabilities (SEND).

Small Grants - Smaller charities with an annual income between £25,000 and £500,000. Large Grants - Larger charities with an annual income between £500,000 and £5 million.

Funding amount

Grant size: Small Grants £1,000 - £5,000. Large Grants £10,000 - £60,000

Closing date

Applicants are invited to submit an expression of interest, and if successful, will be invited to complete a full application. Expressions of interest can be submitted at any time.

More information

Please visit the Masonic Charitable Foundation website.

The Ironmongers Grants to Charities

The Ironmongers’ Company supports projects aiding disadvantaged youth. These projects help children and young people achieve their full potential.

The company wants projects that give clear educational benefits to a specific group of children or young people.

The types of projects supported include special educational needs, or which foster social, emotional or life skills.

Projects trying new approaches get priority. Share results with wider audience.

Eligibility

Grants are only given to registered charities.

Funding amount

Grants range from a few hundred pounds up to around £10,000. The average grant awarded is £4,000.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Ironmonger's website.

Tesco Stronger Starts

Priority will be given to projects that provide food and support to young people. The types of projects Tesco Community Grants aims to fund are:

  • breakfast clubs, holiday clubs, food banks, and Meals on Wheels
  • equipment or non-statutory services for nurseries, schools, such as forest schools, library books, equipment for Brownie, Guide or Scout groups, such as camping equipment, and badges. 
  • play areas
  • counselling and support services for young people
  • services or equipment to support children and young people’s health
  • equipment/ kit for a youth sports team.

Eligibility

Registered charities and not-for-profit organisations.

Funding amount

Grants up to £1,500

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Stronger starts website.

Answer:

Who we are and what we do

The Electoral Services Section is committed to protecting and respecting your privacy. For the purpose of the 2018 General Data Protection Regulation, the Data Controller is (depending on the service) either the Electoral Registration Officer (for registration matters), or the Returning Officer (for election matters) based at the Town Hall, 160 Whitechapel Rd, London E1 1BJ

When you contact the Electoral Services Team, we are likely to ask you for certain personal information in order to be able to assist with your enquiry. Some of this information will need to be recorded and stored on our systems. This Privacy Notice aims to explain:

  1. the different kinds of personal data we process
  2. how we use your data
  3. how we store your data
  4. why we process your data
  5. when and why we share your information
  6. the legal grounds for processing your information.

Everyone working for Electoral Services has a legal duty to keep and process information about you in accordance with the law.

This notice explains why we ask for your personal information, how that information will be used and how you can access your records.

We process your data in accordance with the General Data Protection Regulation (GDPR) and UK privacy legislation and if you have any concerns or questions the Council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

The laws that govern the collection and use of this data

The following is a list of all primary and secondary legislation relevant to the collection, processing and retention of personal data:

  • Local Government Act 1972
  • Representation of the People Act 1983
  • Electoral Administration Act 2006
  • Electoral Administration Act 2013
  • Representation of the People (England and Wales) Regulations 2001
  • Representation of the People (England and Wales) (Amendment) Regulations 2002 and 2006
  • Representation of the People (England and Wales) (Amendment) (No 2) 2006
  • European Parliamentary Elections (Registration of Citizens of Accession States) Regulations 2003
  • European Parliamentary Elections Regulations 2004
  • Police (Scotland) Regulations 2004
  • European Parliamentary Elections (Amendment) Regulations 2009
  • Local Elections (Principal Areas) Rules 2006
  • Local Authorities (Mayoral Elections) (England and Wales) Regulations 2007
  • Greater London Authority Elections Rules 2007
  • The Local Authorities (Mayoral Elections) (England and Wales) (Amendment) Regulations 2011
  • The Local Elections (Principal Areas) (England and Wales) (Amendment) Rules 2011
  • Greater London Authority Elections (Amendment) Rules 2012
  • Neighbourhood Planning (Referendums) Regulations 2012
  • Elections Act 2022

Why we need your information and how we use it

We use information about citizens, electors and voters to enable us to carry out specific functions for which we are responsible and to provide you with a statutory service.

We keep records about potential and actual electors, voters, citizens, candidates and their agents, staff employed at an election and the people we need to pay. These may be written down (manual records) or kept on a computer (electronic records).

What type of information is collected from you

The information we collect and process may include:

  1. basic details about you, for example, name, address, date of birth and nationality
  2. unique identifiers (such as your NI number),
  3. scanned application forms & dates of any letters of correspondence
  4. notes about any relevant circumstances that you have told us
  5. details and records about the service you have received
  6. your previous or any redirected address
  7. the other occupants in your home
  8. if you are over 76 or under 16/17
  9. whether you have chosen to opt out of the Open version of the Register.

Who your information may be shared with (internally and externally)

This will include:

  1. contracted printers to print polling cards, postal packs & other electoral material
  2. to registered political parties, elected representatives, candidates, agents and other permitted participants who are able to use it for electoral purposes only
  3. credit reference agencies, the British Library, UK Statistics Authority, the Electoral Commission and other statutory recipients of the Electoral Register
  4. details of whether you have voted (but not how you have voted) to those who are entitled in law to receive it after an election
  5. where the health and safety of others is at risk
  6. when the law requires us to pass on information under special circumstances,
  7. crime prevention or the detection of fraud as part of the National Fraud Initiative.

How long we keep your information (retention period)

In order to provide you with this service, we rely on our legal obligations. The Electoral Registration Officer & Returning Officer are independent statutory post holders and are obliged to process your personal data in relation to preparing for and conducting Elections.

Your details will be kept and updated in accordance with our legal obligations and in line with statutory retention periods.
Anyone who receives information from us has a legal duty to keep it confidential.
We are required by law to report certain information to appropriate authorities – for example:

  • where a formal court order has been issued.
  • to law enforcement agencies for the prevention or detection of a crime
  • to the Jury Central Summoning Bureau indicating those persons who are aged 76 or over and are no longer eligible for jury service.

Partner organisations

The process of checking citizens’ personal identifiers to ensure eligibility for inclusion in the Electoral Register, is controlled by the Cabinet Office via the Governments Individual Electoral Registration Digital Service.

The process includes:

  • The Department for Work and Pensions who use data provided to verify the identity of new applicants
  • The Cabinet Office will inform the old local authority of people who have moved area

Information will be processed within the European Economic Area (EEA) and will not be shared with overseas recipients.

If your details are in the Open version of the Electoral Register, your name and address can be sold to third parties who may use it for any purpose. You can opt out of this version at any time and are given the opportunity when you apply to register to vote and annually as part of the Canvass of all households.

To verify your identity, when you apply to be registered to vote the data you provide will be processed by the Individual Electoral Registration Digital Service managed by the Cabinet Office. As part of this process your data will be shared with the Department of Work and Pensions (DWP) and the Cabinet Office suppliers that are data processors for the Individual Electoral Registration Digital Service.

Find more information on the Register to vote website.

How we protect your Information

We will not transfer your personal data outside the EU without your consent.

We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.  

Please note that where you are transmitting information to us over the internet this can never be guaranteed to be 100 per cent secure.  

For any payments which we take from you online we will use a recognised online secure payment system.

We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk. 

Your rights

You have rights under the Data Protection Legislations:

  • to access your personal data
  • to be provided with information about how your personal data is processed
  • to have your personal data corrected
  • to have your personal data erased in certain circumstances
  • to object to or restrict how your personal data is processed
  • to have your personal data transferred to yourself or to another business in certain circumstances.
  • You have the right to be told if we have made a mistake whilst processing your data and we will self-report breaches to the Commissioner.

How you can access, update or correct your information

The Data Protection Legislation allows you to find out what information is held about you, on paper and computer records. This is known as ‘right of subject access’ and applies to your Electoral Services records along with all other personal records.

If you wish to see a copy of your records you should contact the Data Protection officer. You are entitled to receive a copy of your records free of charge, within a month.

In certain circumstances access to your records may be limited, for example, if the records you have asked for contain information relating to another person.

The accuracy of your information is important to us to be able to provide relevant services more quickly. We are working to make our record keeping more efficient. In the meantime, if you change your address or email address, or if any of your circumstances change or any of the other information we hold is inaccurate or out of date please email us or write to us at:

Electoral Services
Tower Hamlets Town Hall
160 Whitechapel Rd
London
E1 1BJ

Tel: 020 7364 5000

If you would like to know more about how we use your information, or if for any reason you do not wish to have your information used in any of the ways described, please tell us by contacting our Data Protection Officer:

The Data Protection Officer
Complaints and Information Team
Tower Hamlets Council
160 Whitechapel Rd
London
E1 1BJ

Tel: 020 7364 5000
Email: DPO@towerhamlets.gov.uk

You can obtain further information about GDPR from the Information Commissioner and can also contact them if you have any complaints that you wish to make:

Information Commissioner’s Office
Water Lane
Wilmslow, Cheshire
SK9 5AF

Tel: 0303 123 1113
ico.org.uk

Answer:

Data Controller and Purpose

This privacy notice applies to you ("the service user") and the London Borough of Tower Hamlets ("the council"). The council takes the privacy of your information very seriously. This privacy notice applies to the council’s use of any and all of the data provided by you or collected by the council in relation to your use of this service. It is important that you understand that sometimes we will need to share your data with other agencies where necessary or appropriate and by engaging with our service you understand that your data may be shared.

The information you provide will be used by the London Borough of Tower Hamlets’ Youth Service, to process your Personal data and Special category data.

London Borough of Tower Hamlets will provide services internally, except in the instances where organisations provide services (such as schools/Health and voluntary sector) where this will be a joint service.

We will store your personal and special category data in the Local Authority’s Integrated Youth Support Service (IYSS) database for planning and decision making in line with the Youth Service values.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the Council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to lawfully process your personal data such as name, address, contact details, under GDPR

Article 6

- 6(1)(a) consent
- 6(1)(b) performance of a contract
- 6(1)(c) compliance with a legal obligation
- 6(1)(e) task in the public interest or official authority vested in the controller

And more personal data such as health, personal and household circumstances and Special Category Data under GDPR.

Article 9

- 9(2)(b) employment, social security or social protection law, collective agreement.
- 9(2)(j) archiving in the public interest, or scientific and historical research purposes or statistical purposes.

Additional legislation that apply:

  1. Children Act 1989,
  2. Section 17 of the Children Act 1989.
  3. Section 11.1, Pre-birth ‘Good Practice Steps’
  4. Section 47 of the Children Act 1989
  5. Section 20 of the Children Act 1989
  6. The Education Act 1996
  7. The Education Act 2002

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. The information will be stored until the data subject reaches the age of 19 years or 25 years if Special Education Needs and / or Disability are identified. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf.
As stated above; this will include Ofsted, the Ministry of Housing, Communities and Local Government, external education settings such as schools, Health organisations and services provided by the Voluntary Sector.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under Article 9(2)(b) of the GDPR, under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Automated decision making and profiling

The service will process some of the data electronically and may therefore make automated decisions on your case. You can ask for this to be explained to you, please see the ‘your rights’ link below. We may also to some degree use the data to build a profile for you regarding service provision and priority.

Your rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

Data Controller and purpose

The information you provide will be used by the London Borough of Tower Hamlets’ contact centre service, to process your telephone interactions. London Borough of Tower Hamlets is the data controller and Wavenet is the data processor for telephone calls.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to process your personal data under the GDPR article 6(1)(a) consent.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. Telephone call recordings are retained for 12 months and then the recording is automatically deleted. In order to maintain privacy and confidentiality, the Corporate Contact Centre does not hold conference calls (e.g. talk to a customer and a 3rd party at the same time).

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services. 

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. This may include Council tax, Benefits, Parking and other Council departments.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police.

This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

The service will process some of the data by computer and may therefore make automated decisions on your case. You can ask for this to be explained to you, please see the ‘your rights’.

Your Rights

You can find out more about your rights on our data protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

Anti-social behaviour (ASB) covers a broad range of issues. It's behaviour that causes nuisance, harassment, alarm and distress to individuals and the community. 

Together with our partners we can support you with ASB from:

Drug and alcohol abuse 

This includes irresponsible drinking and drug-related litter such as needles and alcohol cans.

Threatening or abusive behaviour

This is verbal abuse or threatening behaviour that causes nuisance, harassment, alarm or distress.
The behaviour can be deliberate or not.

Vandalism

 This is when someone has damaged or destroyed public or private property on purpose.

Aggressive and persistent begging

This is begging that makes people feel intimidated or hassled to give money.

Encampments

These are tents or temporary shelters put up by individuals and/or groups. If this causes nuisance, alarm and/or distress to other people it can be anti-social behaviour.

Please note that rough sleeping alone is not considered ASB. Visit the helping the homeless page to get more information on how to support a person who is homeless.

Related to the sex industry

This includes soliciting, brothels, kerb crawling, and those involved in selling sex that causes ASB (e.g. condom littering, screaming or fighting)

Public urination or defecation

This is someone going to the toilet in a public or communal place.

Vehicle related ASB 

This can be nuisance behaviour inside or around a vehicle(s).

Noise nuisance (non-statutory)

This is unreasonable noise that causes nuisance, alarm and distress. 

It can be from:

  • unreasonable/avoidable domestic noise
  • intentional noise like shouting, arguing, swearing or playing music

What non-statutory noise nuisance can the council deal with?

We can only deal with complaints within:

  • privately rented properties
  • privately owned properties
  • parks and open spaces

What about in social housing or housing association properties?

Please send complaints directly to the organisations in charge.

Answer:

It is important that you report anti-social behaviour as it happens to the police. You can do so in three ways:

  1. Call 101: for ASB, including drug dealing (if drug dealing is happening outside of a school or playground, call 999)
  2. Call 999: only in an emergency, if there is a crime occurring, someone is injured, being threatened or threat to life 
  3. Report online via the Metropolitan Police Report ASB page.
Answer:

Council tenants can call to report live incidents on 020 7364 2332, and our teams will work to dispatch Tower Hamlets Enforcement Officers when appropriate.

For incidents that have already occurred, please complete the antisocial behaviour report form.

If you would like to report a crime, then please call 101 or 999 if it is an emergency. 

Answer:

We work closely with a variety of landlords in the borough. If the matter you wish to report is not one that requires an immediate call to the police and concerns an issue where you live, please report this directly to your housing provider in the first instance. Our main providers in the borough include:

Answer:

The dealing of drugs is a serious criminal offence and needs to be reported to the police in the first instance. You can report this to the police by:

  1. calling 101 (unless it is taking place outside a school, in which case call 999)
  2. contacting your local police team 
  3. reporting anonymously to Crimestoppers online or call 0800  555 111

Where appropriate, the council works with police and other partners to deal with the range of ASB issues related to the misuse of drugs. However, the police are the main partner for drug-related issues.

If you report is a drugs-related issue to the council, we will refer it directly to Tower Hamlets Police who are responsible for responding to you.

Answer:

We can take action on excessive levels of noise considered to be a statutory noise nuisance, but you must be aware that we need to monitor the noise complained of from within your premises (if such action is to be considered). You can report incidents of noise via the noise pollution page.

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