FAQ

Can I cycle in the park?

Answer:: Considerate cycling is allowed – do not travel too fast or too close to others. Always maintain social distance and use the widest paths, avoiding narrow paths, where possible.

Are your cricket nets open?

Answer:: Our cricket nets will be open again from Tuesday 19 May. You may use them with people from your household or with one other person only who is not from your household, whilst maintaining social distance.

Why do you recommend keeping my dog(s) on a lead?

Answer:: We recommend dogs are kept on a lead to support effective social distancing.

How do I cancel my ceremony?

Answer:: You will be given a full refund if we have to cancel your ceremony due to the current restrictions. If we do not cancel a ceremony and offer to reschedule it to another date and this is refused, we will not issue a refund in line with our terms and conditions.

I can't find my address when registering for an account

Answer:

When registering for a parking account, please use the ‘lookup’ button to select your post code. You will then be able to choose your address from a list of addresses at that post code.

If you cannot find your address, please contact us and we will investigate.

What about group activities and ball games?

Answer:

Group activities are allowed with members of your household or as a group of up to six people total from any number of households. You must perform activities/play games in a way that maintains a safe social distance from others.

Gatherings of more than six people are still prohibited by law unless the gathering is of a group of people who live together in the same household.

Can I play tennis?

Answer:: Yes. Our courts are open by appointment only, visit Tower Hamlets Tennis for further information: http://www.towerhamletstennis.org.uk/

Can I perform static exercise in the park?

Answer:

Yes. Static exercise is allowed (ie Pilates, yoga, weights) if you are alone, with other people from your household, or in a group of six people total that is observing social distancing. Group activities or organised sessions are not allowed.

Can I fish in Victoria Park?

Answer:: Angling permitted on the east lake only, with one household or one person per jetty.

Will the register office be closing?

Answer:: The register office is open to those with pre-arranged appointments only.

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