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Answer:

Yes, we have measures in place to restrict the number of people who enter our building and we are following all government guidance.

The council is working closely with Public Health England, the NHS and others and we are responding as the situation evolves, so we are prepared to adapt our measures in the Register Office if necessary.

Please be assured the safety of our residents and staff is our top priority at this time, so we are making sure we incorporate all government guidance, while continuing to deliver this critical service for our residents. 

Answer:

We are not accepting any more marriage or civil partnership bookings. More information will be provided once we receive official advice from the government.

Answer:

Unfortunately we are unable to process any requests for copy certificates.

We are asking that all applications are sent to the General Register Office

Answer:

The council is working closely with Public Health England, the NHS and others and we are responding as the situation evolves.

We are following all official guidance to help protect our residents and our staff.

This includes making hand sanitiser readily available in our Register Office.

Please check the latest information about COVID-19 before visiting us

Ensure you are following the latest NHS advice at all times.

You must stay at home if you, or if anyone you live with has coronavirus symptoms.   

You can subscribe to council updates on coronavirus at www.towerhamlets.gov.uk/signup

Answer:
The Metropolitan Police Business Crime Hub has issued some useful guidance about ensuring your business does not become a victim of crime during these challenging times.
Answer:

The coronavirus business interruption loan scheme offers finance to smaller businesses that are viable but unable to obtain finance due to insufficient security to meet the lender’s normal requirements.

Businesses with a turnover of no more than £41 million can apply for a loan of between £1,000 and £5 million, from a range of lenders

At the discretion of lenders, for loans below £250,000 the scheme can be used for unsecured lending.

Commercial tenants unable to pay rent because of coronavirus will be protected from eviction.

No interest is due on the loan for the first 12 months and there are no fees.

You should talk to your bank or finance provider (not the British Business Bank) as soon as possible and discuss your business plan with them.

If your business premises are eligible for Small Business Rate Relief, grants of up to £10,000 are being made available.

A new helpline (0800 015 9559) to the HMRC's Time to Pay service is open, so businesses and the self-employed can arrange to defer tax payments. More information is also available online.     

VAT payments are going to be deferred for three months. The deferral will apply from 20 March 2020 until 30 June 2020 and businesses will not need to make a VAT payment during this period.

Advice for businesses that trade internationally has been published by the Department for International Trade.

Answer:

Through the Coronavirus Job Retention Scheme, all UK employers will be able to access support to continue to pay part of the salaries of employees that are laid off because of the crisis.

HMRC will reimburse 80 per cent of these worker’s wage costs, up to a cap of £2,500 per month, backdated to 1 March 2020.

HMRC will be setting up the systems required for this new scheme and more details will follow.

Statutory Sick Pay will be available to all who are advised to self-isolate from coronavirus or are caring for someone else who has, provided the employees earnings are over £118/week.

Rules around GP sick notes have also been relaxed, and a notification can be obtained from NHS 111 Online.

Statutory Sick Pay will be paid from day one instead of day four and government intend to legislate so this measure applies retrospectively from 13 March 2020.

The government will refund the cost of Statutory Sick Pay for up to 14 days to small and medium-sized businesses.

Employment allowance to increase by £1,000 allowing certain businesses who employ staff to reduce their National Insurance bill by £4,000.

The Advisory Conciliation and Arbitration Service (ACAS) has advice for businesses on dealing with a range of employment issues including staff absence, homeworking, staff presenting symptoms, closing premises and staff lay-offs.

Answer:

As a council we will do all we can to protect the businesses of Tower Hamlets through this difficult time. If you have a commercial waste contract with us, and your business is in financial difficulty, please contact us to discuss options that may be available to you including a suspension of commercial waste charges for those businesses forced to suspend trading.

Please call us on 020 7364 4933.

For more information, see our commercial waste pages.

Answer:
Under the current circumstances we will not be accepting any more notice of intention bookings. Booking fees will be transferred to a future date.
Answer:

Yes. We have developed several new control measures, which are clearly signposted.

However, the health and safety of residents remains our priority and failure to comply with these measures and the government’s guidance on access to green space and social distancing could result in fines or closure of the park.

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