Home FAQs
SECTION MENU

FAQ

FAQsRSS FeedAtom Feed

Answer:

Harmful drinking is the biggest risk factor for death, ill-health and disability among 15 to 49-year-olds in the UK. If you are concerned about your drinking, you can take the two minute DrinkCoach test. A free and confidential way to find out how risky your drinking is. Depending on your score, you could be signposted to additional support services in your area, including RESET.

For more information on alcohol guidelines and what Public Health are doing to tackle issues associated to alcohol misuse, visit the alcohol advice page.

Answer:

RESET Outreach and Referral Service are based at Providence Row, Dellow Centre, E1 7SA. They offer a non-judgmental, one-to-one harm reduction support service for residents using

  • drugs
  • alcohol
  • steroids and hormone replacement therapy.

They also provide:

  • community and street outreach work
  • have an onsite Needle Exchange Service
  • a safe place for homeless people to access housing support, hot meals, shower and other resources
  • a route into RESET Treatment, Recovery Support and GPs, alongside other services.

Email or call 0800 802 1860 to make a referral, or to get more information on accessing sterile injecting equipment, naloxone and the safe disposal of needles.

Answer:

Nitrous oxide (also known as laughing gas) is a serious concern for residents, the council, police and housing associations. It can be intimidating for residents to see groups of people taking it and the antisocial behaviour associated with it, including the noise nuisance and small metal canisters that are littering the borough.

For more information on the council’s response to Nitrous Oxide use and how to report nitrous oxide ASB and litter, visit the Nitrous oxide - No laughing matter page.

Answer:

The Specialist Substance Misuse Midwife is based at the Royal London Hospital. She supports vulnerable women during and after their pregnancy. Helping them improve their health and the welfare and life chances of their unborn babies. This includes

  • regular antenatal clinics at the hospital
  • antenatal and postnatal home visits
  • harm reduction advice about sexual health and drug use
  • testing for blood borne viruses
  • encouraging women to engage with specialist maternity and RESET services.

Pregnant women can self-refer to Barts maternity services or a GP can make a referral for them. Any health professional can also request and complete a Gateway referral form.

Answer:

RESET Recovery Support Services include

  • Brief interventions for relapse prevention
  • Support with accommodation, education, training and employment opportunities
  • Mutual aid
  • Family and carers interventions
  • Peer-led recovery support
  • Complementary therapies
  • Flexible structured psychosocial day programmes (abstinent, stable or active groups in their substance use)
  • Structured counselling (including couples counselling)
  • Recovery support activities based at RESET Treatment Service
  • Weekend service user led sessions and activities

Any adult living in Tower Hamlets that needs support with their drug or alcohol use can self-refer to RESET by calling 020 3889 9510 (Monday to Friday, 9am to 5pm) or in person at one of their sites.

Make a professional or self-referral online.

Answer:

RESET Treatment Services include

  • Advice and information for people who use drugs and/or alcohol and concerned others
  • Community alcohol detoxification
  • Assessment for residential detoxification and rehabilitation services
  • Healthcare assessments
  • Access to needle exchange service and harm reduction advice
  • Testing for HIV, Hepatitis B, C. and Hepatitis B vaccination
  • Counselling and 1:1 key working sessions
  • Support for clients experiencing domestic violence
  • Onward referral to further support services as required
  • Signposting and access to mutual aid groups such as AA, NA and Smart Recovery.

Any adult living in Tower Hamlets that needs support with their drug or alcohol use can self-refer to RESET by calling 020 3889 9510 (Monday to Friday, 9am to 5pm) or in person at one of their sites.

Make a professional or self-referral online.

Answer:

The scrutiny function is made up of a committee structure known as the Overview and Scrutiny Committee (OSC). 

The OSC can set up more sub-committees and look at specific issues. Sub-committees in Tower Hamlets include:

Scrutiny Lead members also examine portfolio areas in:

  • Resources and Finance
  • Environment and Community Safety

The OSC can recall the Mayor, Cabinet or senior officers at the council and/or partner agencies to attend the committee meeting to explain

  • decisions that they made
  • how well a local public service is doing for which they are responsible for
  • how much of a decision made reflects the council’s budget and policy structure.
Answer:

What we are doing

The council has a duty under the Health and Safety at Work etc. Act 1974 (“the HSWA”) to take such steps that are reasonably practicable to ensure a safe working environment for its staff. We are also legally required under Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) to record and report incidents of work-related violence.

To meet this duty, we maintain a register of serious incidents (and therefore individuals) who do, or may, pose a serious risk to staff or contractors. This is referred to as the Customer of Concern Register (CoCR). This Register is managed by the Corporate Health and Safety Team.

We are committed to making sure that personal information we process is secure. We have put in place suitable:

  • physical,
  • electronic and
  • managerial procedures to safeguard and secure the information we collect.

Personal information collected

  • name
  • address and contact details
  • notes and other information we get directly from you about actual or potential violent behaviour. For example, we may make a note of the words you said if you threatened a member of staff
  • notes and information we get from any council department or third parties about actual or potential violent behaviour
  • photographs or images recorded by our CCTV systems

 How we collect this information

  • from the person/people you may have been violent or aggressive towards
  • council employees who have completed an incident report form
  • other sources we may receive information about you from, e.g. other organisation, agencies or service providers
  • we may receive information about you for a legal reason

 Who we share data with

  • Council staff who look after the CoCR.
  • staff who are working with you, or have a need to contact/visit you, will have access to the data on the CoCR. Access is controlled and limited to those who need the information in order to carry out their duties safely.
  •  We may also share your information with other agencies, organisations and contractors that may come into direct contact with you. We do this to assess the risks to their employees as part of their work.
  • We also have a duty to pass information to third party organisations, such as the Police, if there has been a crime committed.

 Legislation that applies

  • Health and Safety at Work etc. Act 1974
  • Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013

Retention periods

 Each person added to the register will be dealt with on a case-by-case basis. All entries will be reviewed yearly to ensure their accuracy.

If there is no longer a risk of violence, the entry will be removed from the register.

 

 

Answer:

1. If I sell my vehicle, can I keep my permit until I buy a new car? No - your permit must be cancelled in line with the permit terms and conditions, but you do not lose your right to a new permit under the PTS.

2. If I sell my vehicle, but I do not buy a new one, can I transfer my permit to another householder? No - but you are allowed to apply for a new permit under the PTS after you cancel your permit.

3. If I cancel my permit or it expires, can I apply for a new one? Yes - if you currently hold a permit or you moved into the property from 30 November.

4. If someone in the household cancels their permit, can I apply for a new one under the PTS? Yes

5. If my partner moves into the property, can they apply for a permit? Yes - but they must provide a letter from the Council or Housing Association to confirm that they have moved into the property.

6. If the blue badge holder no longer qualifies for a blue badge or they no longer need a permit, can I apply for a new one under the PTS? Yes - but the blue badge holder’s resident permit must first be cancelled.

7. If an active permit has been issued under the blue badge exemption, can I also apply for a permit under the PTS? No - as a household is only allowed one permit under the blue badge exemption or PTS.

Answer:

There is a duty for all English and Welsh councils to provide a scrutiny function under Local Government Act (2000) and Localism Act (2011) where there is an elected Executive Mayor and Cabinet Structure. Whilst scrutiny is not a decision-making body, it does have the authority to act as a ‘critical friend’ and provide a robust checks and balance function.

In 2019, the UK Government published and set out statutory guidance for overview and scrutiny function due to its importance to the successful functioning of local democracy.

To fulfil and support its role, councillors and co-optees on the Overview and Scrutiny Committee can and will:

  • Hold the executive to account through scrutinising the council’s performance and key decisions affecting residents and the wider community
  • Monitor Cabinet decisions to ensure they are robust and good value for money, particularly through budget scrutiny
  • Work together as an independent group to raise issues, pre-decision scrutiny questions and consider decisions that are call-ins
  • Request elected Mayor and Cabinet Member to attend the Overview and Scrutiny Committee and explain their decisions, council plans and performance
  • Request the executive to submit a report to Full Council if it feels that a key decision has been taken without being published in advance.
Displaying 431 to 440 of 755
Previous … 42 43 44 45 46 … Next