Covid-19 (Coronavirus) update

Our services are running at a reduced capacity. Please check our individual pages for updates on what services are running and any restrictions that are in place.

Our terms and conditions have also been updated to show the changes we have in place to keep our building, customers and colleagues safe.

Register Office

The Register Office is now at St Georges Town Hall, Shadwell. More information may be found on our Access page.

Face coverings must be worn at the Register Office unless you are medically exempt.

National registration system issues

Due to technical issues with the national registration system that are out of our control, registrations may take longer than usual. You may not be able to receive certificates on the day of registration.

We thank you for your patience and apologise for any difficulties this may cause. We hope that this national issue is fixed soon.

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EU Settlement Scheme - ID verification service

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Following government guidance in response to coronavirus, we currently cannot accept bookings to scan ID documents for EUSS (European Union Settlement Scheme).

Further advice on how to apply can be found on the government website.