Business Rates

Non-domestic rates or business rates are the way that those who occupy non-domestic property contribute towards the cost of local services. They are administered and collected by local authorities.

Under the business rates retention arrangements introduced in April 2013, authorities keep a proportion of the business rates paid locally. This provides a direct financial incentive for authorities to work with local businesses to create a favourable local environment for growth since authorities will benefit from growth in business rates revenues. The money, together with revenue from council tax payers, revenue support grant provided by the government and certain other sums, is used to pay for the services provided by your local authority and other local authorities in your area.

For further information download explanatory notes business rates 2019/2020.

How to pay

There are a number of ways to pay your business rates notice . Direct debit is the easiest and most convenient.

Reductions and reliefs

Find out if you could be eligible for business rates relief or reduction including small business rates relief and charity relief.

Moving in/out of Tower Hamlets

Moving business property form

My Tower Hamlets account

You can set up a secure online account to access and manage your own information at any time.

Your My Tower Hamlets account can:

  • Check the balance and details of your account
  • View any reliefs or reductions you may have been granted
  • Make a payment (these will take three days to show on your account)
  • Change your method of  payment to direct debit (if the bank account is in your name)
  • Tell us about your change of address or contact details

Register now

Once your registration has been approved we will email you your  User Id and password.

User Ids are allocated to individuals who are responsible for paying business rates on properties in the borough. Each individual will need to register for their own User Id and password.

Login to your account

Contact us

Tel: 020 7364 5000