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Provider Portal for 30 hours

Videos and documents are accessible and provide a step-by-step guide for Early Years settings/schools.  Information on how to use the Provider Portal for children receiving 30 hours of free childcare a week and validating an eligibility code is also available.

To login in to the Provider Portal and download a copy of the user guide.

The following videos will help you log into the system and validate an eligibility code for a funded 30 hour placement.

Provider Portal 3 and 4 year olds

Provider Portal eligibility checker

For technical issues

Password resets, link requests, system is not doing what it supposed to do call 020 7364 6687 or email CIS@towerhamlets.gov.uk.

For process related issues

Questions on the various aspects like why, how, if, who, should, etc. then contact 020 7364 1553.