Provider Portal for 30 hours
Videos and documents are accessible and provide a step-by-step guide for Early Years settings/schools. Information on how to use the Provider Portal for children receiving 30 hours of free childcare a week and validating an eligibility code is also available.
To login in to the Provider Portal and download a copy of the user guide.
The following videos will help you log into the system and validate an eligibility code for a funded 30 hour placement.
Provider Portal 3 and 4 year olds
Provider Portal eligibility checker
For technical issues
Password resets, link requests, system is not doing what it supposed to do call 020 7364 6687 or email CIS@towerhamlets.gov.uk.
For process related issues
Questions on the various aspects like why, how, if, who, should, etc. then contact 020 7364 1553.