Coronavirus, early years and childcare

Early education and childcare during coronavirus

For child safety, early education and childcare providers follow the guidance issued by the Department for Education. Early education and childcare settings are now open to everyone. 

Children and family centres open

All 12 Children and family centres in Tower Hamlets will remain open with the easing of lockdown. Health and safety remains our top priority - for staff, families and the community. We have adapted our services to be ‘Covid-secure’ and we continue to offer:

- Health appointments

- Early learning for two-year-olds

- Face-to-face support for vulnerable, and newly vulnerable, parents 

- Collection of vitamins

Some small group sessions will be operating, please check our timetable for details.

We follow the latest government guidelines, which means our timetables and services are subject to change.

Please phone your local children and family centres before you visit to make an appointment and find out the latest information.

Training sessions 

We continue to provide blended learning for our first aid and safeguarding courses and adult education courses.

Thank you

We would like to express our gratitude to all early education and childcare settings and childminders who have continued throughout Covid to offer Tower Hamlets children a wonderful, safe, caring and stimulating time. Thank you!

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Provider Portal for 30 hours

Videos and documents are accessible and provide a step-by-step guide for Early Years settings/schools.  Information on how to use the Provider Portal for children receiving 30 hours of free childcare a week and validating an eligibility code is also available.

To login in to the Provider Portal and download a copy of the user guide.

The following videos will help you log into the system and validate an eligibility code for a funded 30 hour placement.

Provider Portal 3 and 4 year olds


Provider Portal eligibility checker


For technical issues

Password resets, link requests, system is not doing what it supposed to do call 020 7364 6687 or email

For process related issues

Questions on the various aspects like why, how, if, who, should, etc. then contact 020 7364 1553.