The sight and hearing service

Our mission statement

We work with adults who live in Tower Hamlets, who are blind, partially sighted, deaf, hard of hearing or deafblind.

Our goal is to promote independence, equality and inclusion by providing a personalised service which gives people choice and control over their lives.

We do this by using specialist knowledge and skills to work with the person, their carer, family, community and services.

What is the sight and hearing service?

We may be able to help if you have difficulties due to a hearing loss, visual loss or a dual sensory Loss. To access the service, you must be over 18 years of age and live in Tower Hamlets.

How can we help?

We provide:

  • general information and advice
  • an assessment of your needs related to your sight loss, hearing loss or dual sensory loss
  • environmental assessments related to your sight loss, hearing loss or dual sensory loss
  • support services to meet your eligible needs following assessment, this may include practical support and specialist equipment
  • vision rehabilitation training and equipment to encourage your independent living skills
  • mobility /travel training for blind and partially sighted people
  • classes in braille and advice on IT equipment
  • links with local community groups and the NHS who work with adults that have a sensory loss.
  • The Sight and Hearing Service is part of the Reablement Service and we can access Reablement Officer Support as, and when, needed.

Find out about the reablement team

Contact us

Tower Hamlets Connect
Tel: 0300 303 6070
Email: enquiry@towerhamletsconnect.org

Opening hours: 9am to 5pm, Monday to Friday