Parking update

The recent change to resident parking permit terms and conditions on 1 September 2020 has been put on hold for further review. Your permit will be valid all day in the zone that you live in and up to three hours in any other zone from the time that you first park.

Permit renewals

If your permit was issued before 27 November 2019, then you will need to apply for a new permit after it expires. There will be a 7 day grace period after the expiry date of your permit.

Call centre waiting times

Our call centre is currently receiving a high volume of calls with longer than usual waiting times. We advise customers to use our online form for parking permit enquiries for the quickest response.

Blue Badges

Applying for a blue badge

Blue badges allow cars carrying people who are registered blind or people who have severe walking difficulties to be parked near shops, stations and other facilities.

Blue badges can only be issued to people who meet the eligibility criteria, not to relatives or carers. They can be used in any car the badge holder is driving or is a passenger in.

The Blue badge scheme is open to any Tower Hamlets resident who is:

  • registered blind
  • receives the higher rate mobility component of disability living allowance
  • in receipt of 8 points or more under the "Moving Around" activity of the mobility component of personal independence payment
  • receives a war pensioner's mobility supplement
  • a child under three with specific medical conditions

If you are not automatically eligible we may determine your eligibility by assessment. It is an offence under the Road Traffic Regulation Act 1984 to display a badge on a vehicle when it is not being used to transport the badge holder.

Download blue badge scheme application form.

Changes to your blue badge

If you want to make a change to your Blue Badge, please contact us on

Parking with a blue badge

Disabled parking bays are for blue badge holders and are provided at various locations throughout the borough.

View these bays on our online map viewer.

Vehicles displaying blue badges can also park:

  • on single or double yellow lines (except where there is a ban on loading or unloading) for up to 3 hours. Clocks must be displayed.
  • free of charge and without time limit where on-street pay & display parking facilities apply. The disabled badge must always be correctly displayed (see below). 

Where can't you park?

A badge must not be used to park in any of the following places:

  • Where a loading ban is in force (shown by yellow kerb dashes)
  • Where there are double white lines in the centre of the road (even if one of the lines is a broken line)
  • In a bus lane during its hours of operation
  • In a cycle lane
  • On a pedestrian crossing area
  • On a footway or pavement
  • Next to a dropped footway or on a raised carriageway where pedestrians or vehicles need access to the road
  • In a bay marked for other types of vehicles, such as an ambulance, taxi or loading bay
  • In a loading bay
  • In a residents bay
  • In a business bay
  • In a permit holders only bay
  • Personalised disabled bays
  • On school “keep clear” markings
  • On a bay or area where parking has been suspended e.g. with yellow signs 

You should also avoid the following:

  • Any place that might cause an obstruction or hold up traffic
  • Parking in a place that might block access for others

Remember! The vehicle must be moved if a police officer or a civil enforcement officer in uniform requests it.

How to use the badge and clock

A badge must be clearly displayed in the front of the vehicle on the dashboard, with the wheelchair symbol and expiry date facing upwards. If the clock is required it should be set to the time of arrival and be clearly displayed alongside the badge. Please take care not to hide any details by overlapping the badge and clock.  

Blue badge fraud and misuse

The badge must only be used when the vehicle is being used to pick up, carry or drop off the badge holder. It is a criminal offence to use it in any other circumstance– you could be fined up to £1,000. 

If you are the badge holder, do not allow other people to use your badge to do something on your behalf such as shopping or collecting something for you unless you are travelling with them.

If you are in any doubt about whether you can use a blue badge or not in a given situation, you can ring the council on 020 7364 5000 and we will do our best to advise you.

See the DfT publication “The Blue Badge Scheme: Rights and Responsibilities” for further details. 

If you suspect that a blue badge is either fraudulent or being misused, please email: Alternatively, please write to the PO Box address below. Tower Hamlets has a specialist anti-fraud team investigating misuse of Blue Badges. All reports are treated in strictest confidence.

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