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Freedom pass for disabled people

If you have an eligible disability and are a permanent resident in a London borough, you can apply for a freedom pass to help you get around London.

The freedom pass enables you to travel free within the Freedom Pass boundary on London’s public transport. This includes buses, tubes, National Rail, Docklands Light Railway and Trams.

Tower Hamlets pays for your Freedom Pass.

Disabled person's freedom passes are only available to people with disabilities themselves. Carers and parents etc are not eligible under this scheme.

Only one freedom pass may be held, so if you have been granted a disabled person's freedom pass and reach the age of 66+, you will be automatically transferred to an older persons Freedom Pass. The age eligibility can be confirmed by accessing London Council's Freedom Pass website.

All freedom pass holders must be:

  • resident in Tower Hamlets
  • over the age of five
  • able to use public transport

New online facility for lost, stolen or damaged pass.

Automatic eligibility

You are automatically eligible for a disabled person's freedom pass if you meet one of the criteria below:

  • registered blind or partially sighted - confirmed by CVI form or LBTH registration letter
  • profoundly or severely deaf - confirmed by audiogram evidence 
  • without speech - confirmed by GP evidence
  • has a disability or has suffered an injury, which has a substantial and long term adverse effect on their ability to walk
  • without arms or has long term loss of the use of both arms - confirmed by GP evidence
  • has a learning disability that is a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning (statement of SEN or known to LBTH Learning Disabilities Team)
  • if you applied for the grant of a licence to drive a motor vehicle under part III of the Road Traffic Act 1988, have your application refused pursuant to section 92 of the Act (physical fitness), otherwise than on the ground of persistent misuse of drugs or alcohol  

Assessed eligibility

All other applicants may be requested to attend a mobility assessment which will be undertaken by an Occupational Therapist who will assess each applicant under a set of strict criteria that must be met.

How to apply or renew

To apply for a disabled persons freedom pass you must fill out the online application form.

If you would like to renew your pass, then you can complete the online application form.

Apply for a disabled persons freedom pass



If you have any freedom pass queries then you can contact us using our online form.


Application forms have been sent to pass holders who do not have lifelong conditions, and they must complete an online renewal or the application form and return it to the Mobility Support Team by the 3rd December 2021 with the required supporting documentation.  

Please note the application form says “Expiring on 31st March 2021”. This is an error and should read “Expiring 31st March 2022”. 

Those with a lifelong condition and whose residency has been confirmed as being on the Electoral Register will automatically receive their new passes in February/March 2022. For those residents whose residency has not been confirmed, a letter will be sent requesting confirmation of their residency.  

If you are unable to complete the form online then you can download the Freedom Pass application form. 

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