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Answer:

Established in 2010 as a grassroots youth and community organisation, Weavers Community Forum (WCF) has been dedicated to addressing challenges such as unemployment, isolation, poverty, crime, and anti-social behaviour within the north-west of the borough. Operating from the Weavers Community Centre at 10 Shacklewell Street in Weavers Ward, WCF has transformed a once-abandoned building into a vibrant hub that offers a wide range of services aimed at supporting marginalised members of the community. Over the past 14 years, WCF has become a cornerstone of support and opportunity for local residents.

Weavers 1

Value of Weavers Community Forum

Last year, Weavers Community Forum supported over 300 young people, providing skill-building activities, fitness education and social events, including the annual Community Fun Day, which fosters community cohesion and reduces social isolation. Through the Employment Training & Advice (ETA) Project, 65 unemployed individuals received tailored support, with several achieving Level 2 accredited qualifications and progressing into full-time employment, education, or volunteering.

The Weavers Health Project promoted well-being among elderly women, engaging 150 participants in healthy living workshops, light exercise, and social activities that boosted both physical and mental health. Meanwhile, the Weavers Advice Project (WAP) offered vital support to 60 residents, tackling issues such as housing, welfare, and debt, significantly improving their financial stability and quality of life.

Positive Activities for Young People (PAYP), delivered in partnership with Tower Hamlets Youth Services, engaged 50 young people in transformative programmes such as conflict resolution training, martial arts, and event management. These activities developed leadership skills and reduced gang-related conflicts.

The Forum’s flagship event, the Weavers Community Fun Day 2024, brought together over 500 attendees, celebrating the area’s diversity and fostering connections among residents through engaging workshops and activities.

In total, Weavers Community Forum supported over 625 people last year, demonstrating its vital role in fostering a healthier, more connected, and empowered community.

Weavers 2

Value of the Council Building to WCF

The Weavers Community Centre serves as the heart of WCF's operations. The site contains a small community room, office, and kitchen set within a small gated and paved area with an adjacent growing space-cum-forest garden area. It is next to the double Multi-Use-Games-Area (MUGA) facility on the same street.

Transformed from its abandoned state, the building hosts four user groups, including a weekly women-only group and a homework support club. The hall is also available for hire, catering to small parties, meetings, and training sessions when it’s not in use. The centre's transformation reflects the resilience and dedication of the community it serves.

"The Weavers Community Centre is more than just a building; it is the beating heart of the community. From supporting young people with skills and employment to fostering health, inclusion, and community spirit among diverse groups, this centre embodies the resilience and potential of Weavers Ward. Its value to both the Forum and the residents is immeasurable, serving as a foundation for hope, growth, and connection in Tower Hamlets."

Yousuf Khan, Managing Director

The value of the Voluntary and Community Sector in Tower Hamlets

The voluntary and community sector is core to the existence of Tower Hamlets, contributing to the wider social fabric of the borough in so many ways. The sector comprises a wide range of over 1300 organisations with a combined income of over £200 million, employing 4,300 people and supported by over 25,000 volunteers. The current climate in the voluntary and community sector is a challenging one with a combination of factors including a difficult funding environment, a cost-of-living crisis, rising costs, and increased demand for services. This is true nationally but is particularly acute in Tower Hamlets with its high levels of poverty and disadvantage.

Weavers 3

Community premises offer

Weavers Community Centre is one of 70 council premises that are part of the Community Premises Portfolio—a varied property portfolio available exclusively for lease by VCS organisations at a community rent. Qualifying organisations can further reduce rental costs by up to 80 per cent as part of the council's Community Benefit Rent Reduction Scheme. Find out more on our community premises to lease section.

For buildings that are available for hourly or short-term hire, you can find out more information on our halls and venues for hire section.

Answer:

Pollyanna Training Theatre, established in 1990, has been a cornerstone of artistic development and community engagement in Tower Hamlets. Founded by a group of passionate theatre enthusiasts, Pollyanna has grown from a Saturday morning class into a renowned training ground for aspiring actors and performers.  

For over 30 years, Pollyanna has been igniting the imaginations of young performers aged 3-18, offering bespoke classes led by industry professionals. Unlike franchise-based programs, Pollyanna tailors its approach to each child, fostering confidence, social skills, and a love for the stage. As a registered charity, Pollyanna is passionate about accessibility, offering bursary places for families on Universal Credit.

What Pollyanna brings to the community

AlexandraKindThrough its diverse range of workshops, performances, and training programs, Pollyanna has empowered countless individuals, fostering a sense of community and belonging. The theatre's commitment to inclusivity and excellence has made it a loved institution in Tower Hamlets. 

Due to the continued cost of living crisis, Pollyanna is finding that more and more families need financial support to attend, which is being provided through their Universal Credit support offer. Over 60 per cent of their beneficiaries are from low-income backgrounds who are struggling to make ends meet.  

Pollyanna's community involvement has grown significantly over the last decade. The theatre now hosts a variety of events throughout the year, ranging from casual coffee mornings to lively family open mic nights. The most anticipated event, the Wapping Christmas Fair and Tree Lighting, is always met with enthusiasm by local people. Additionally, Pollyanna actively participates in numerous gatherings across East London, showcasing talents at venues such as Wiltons Music Hall, Canary Wharf Roof Gardens, and Spitalfields Market. 

Over the past year, Pollyanna has worked directly with 1,300 children and young people, providing 900 hours of tuition in drama and creative arts. They have also provided 252 hours of afterschool drama sessions within four primary schools in the borough. Their summer courses, themed around 'Rock Stars' and 'Once Upon A Time,' were particularly well-received, with children devising and creating their own pieces of theatre.

Value of the Raine's House to the Pollyanna

Pollyanna Training Theatre leases the first floor of Raine's House, in Wapping. This Grade II* listed building was built in 1719 as a charity school where poor children could get an education. Three-hundred years later it was refurbished by the council to high standard, providing a valuable asset to the local community and still helping children to learn and to grow.  

The ground floor is managed as a Community Hub by the council and the hall, meeting room, kitchen and outside courtyard is available to hire. 

The space at Raine's House allows Pollyanna to offer a wide range of classes in Musical Theatre, LAMDA, Dance, and Drama throughout the week.  Pollyanna's work with local schools, providing afterschool drama classes, further extends its reach, enabling children who might otherwise be unable to attend studio sessions to benefit from its programs. 

Pollyanna's ability to offer free places to families in need, particularly those on Universal Credit, is a testament to the value of the council building. This support ensures that financial barriers do not prevent children from accessing the benefits of theatrical training. Pollyanna provide free access to their space to a Stay and Play Group twice a week. 

“Raine House is more than just our venue, it’s a historic part of Wapping that’s always been rooted in the provision of education for young people and we feel privileged to call it our home.  

Being able to offer children, young people and families a safe, nurturing environment to learn new skills, build confidence and creativity,  

At the core of what we do is helping young people grow into confident, self-assured individuals. Through drama, they learn to make their own choices, express themselves clearly, and develop the kind of communication skills that matter in real life—whether that’s speaking up in class, interviewing for a job, or just being heard.” 

Alexandra Kind – Manager Pollyanna Training Theatre

Why the Voluntary and Community Sector matters

The voluntary and community sector is core to the existence of Tower Hamlets, contributing to the wider social fabric of the borough in so many ways. The sector comprises a wide range of over 1300 organisations with a combined income of over £200 million, employing 4,300 people and supported by over 25,000 volunteers. The current climate in the voluntary and community sector is a challenging one with a combination of factors including a difficult funding environment, a cost-of-living crisis, rising costs, and increased demand for services. This is true nationally but is particularly acute in Tower Hamlets with its high levels of poverty and disadvantage.

The community premises offer

Raine's House is one of 70 council premises that are part of the Community Premises Portfolio- a varied property portfolio which are available exclusively for lease by VCS organisations at a community rent. Qualifying organisations can further reduce rental costs by up to 80 per cent as part of the council's Community Benefit Rent Reduction Scheme. Find our more on the community premises to lease page.

For buildings that are available for hourly or short-term hire visit the halls and venues for hire page.

More information about hiring Raines House Community Hub.

Answer:

This enables us to stop dogs from entering certain areas including:

  • Gated children’s playgrounds
  • Gated sports area such as sports courts, multi-use games areas, tennis courts

These are spaces within a park, open space or housing estate and which is fully or substantially enclosed and set apart for the use by children as a playground or other area for play or for sporting activities. For the purposes of this definition, the means of access to or egress from such area, whether by way of a gate or any other opening within the enclosure, shall be deemed to be a part of the said enclosure.

Answer:

It is an offence if dog owners do not remove their pet faeces from land within Tower Hamlets that is open to the air and accessible to the public. This includes:

  • public roads, footpaths, cycle paths and verges adjacent to these roads
  • parks and recreational spaces, cemeteries and Council-owned allotments
  • school playing fields, playgrounds and any land surrounding schools and colleges
  • council-owned housing estates

Failure to comply with the dog fouling control order may result in the issue of a £100 penalty and/or prosecution with a maximum fine up to £1,000.

People who are registered as blind, disabled, or otherwise rely on dogs will be exempt from this order.

Answer:
The Public Space Protection Order (Dog Control) prohibits any one person having more than four dogs under their control at any given time.

This order applies unless the person has a valid professional dog walkers license issued by London Borough of Tower Hamlets.

Answer:
This gives authorised council officers the power to request that dogs are put on leads where they are not under the appropriate control of their owner, or where they are causing damage or acting aggressively.

The orders can also be inspected and copies obtained from Tower Hamlets Town Hall, 160 Whitechapel Road, E1 1BJ by prior arrangement.

Answer:
This stops owners from exercising dogs off-lead on:
  • Roads
  • Pavements
  • Car parks
  • Estate roads and communal areas on estates
Answer:

For all new residential and public service permits, we aim to review applications within three working days. While your application is being checked, your vehicle registration will be covered to park in the appropriate permit bay within your mini parking zone.

Once the application has been reviewed, an email will be sent to indicate one of the following:

  1. Application approved – this means your permit application has been successful and the virtual permit is valid for use immediately.
  2. Application declined – this means your permit application has not been successful. The email will give explanation on why the application has been declined.
  3. Application referred – this means additional information is required in order to be able to approve the permit application.

Business permits are processed immediately.

For visitor vouchers, we aim to complete the initial registration assessment within three working days. Once this has been completed, you will be able to pay for vouchers immediately as and when you need them.

Please log onto your parking account to check the status of your application.

Answer:

We process your data in accordance with the General Data Protection Regulation (GDPR) and UK privacy legislation and if you have any concerns the Council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk

The categories of information that we collect, process, hold and share include:

  • personal information (such as name, date of birth and address)
  • characteristics (such as ethnicity, language and free school meal eligibility)
  • attendance information such as schools attended and any exclusions
  • information from schools and partner agencies such as Attendance and Welfare, Educational Psychology, Health and Social Care regarding a child/young person’s special educational, social, emotional, mental, medical and health needs
  • information from partners contained on an Early Help Assessment that will already have parental consent to be shared
  • information we record as a result of working directly with a child or young person e.g. observations, interviews and assessments.

Why we collect and use this information

We use children and young persons’ data to:

  • enable us to carry out specific functions for which we are responsible, including school admissions, appeals, travel assistance, chaperone and child performance licences
  • to support schools to include children with special educational needs and disabilities and enable their full access to education
  • assess the quality of our services
  • use statistics to inform and improve our service delivery.

A delay in you providing the information requested may result in a delay in providing appropriate services. 

The lawful basis on which we use this information

The relevant applicable conditions under Article 6 and Article 9 of the GDPR for processing your data are:

Article 6

  1. Processing shall be lawful only if and to the extent that at least one of the following applies:

 (a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes   

 (c) Processing is necessary for compliance with a legal obligation to which the controller is subject;

 (e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

Article 9

  1. Processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation shall be prohibited.
  1. Paragraph 1 shall not apply if one of the following applies:

(g) processing is necessary for reasons of substantial public interest, on the basis of  Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject;

(j) Processing is necessary for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) based on Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject.

Other relevant legislation for processing your data are:

  1. the Education Act 1996
  2. the School Standards and Framework Act 1998 (‘SSFA 1998’) 
  3. the Children (Performances and Activities) (England) Regulations 2014
  4. Education (Information About Individual Pupils)(England) Regulations 2013
  5. Education and Inspections Act 2006 (section 4 and 38)
  6. Education (Pupil Registration) (England) Regulations 2006
  7. Education (Pupil Registration) (Amendment) (England) Regulations 2016
  8. Education (Special Educational Needs) Regulations 2001
  9. Equality Act 2010
  10. Human Rights Act 1998

Tower Hamlets Borough Council also has a duty under the Children’s Act 2004 to work with partners to provide and improve services to children and young people in the area. Therefore, Tower Hamlets Borough Council may use this information for other legitimate purposes and may share this information where necessary with other bodies responsible for administering services to children and young people.

Collecting this information

Whilst the majority of children and young persons’ information you provide to us is collected under the legal framework above, some of it may be  provided to us on a voluntary basis. An example of this would be when we ask for your feedback on the quality of our services. In order to comply with the data protection legislation, we will inform you whether you are required to provide certain information to us or if you have a choice in this.

We share data with the local authority in order that they can improve services to children and young people. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Storing this information

We hold children and young  people’s data for no longer thanwe need to by law - this is likely to be for no more than 7 years, but some records will be kept for up to 35 years from the date of birth if, for example,  a young person  had an Education Health and Care Plan.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services. 

Who we share this information with

We may share data with:

  • internal departments within the council
  • other local authorities
  • schools, early years providers, children centres, further education colleges, pupil referral units, academies, including non-maintained special schools where it is of specific relevance to the admission and education of the child or young person
  • other partner agencies that provide services on our behalf
  • agencies with whom we have a duty to co-operate, such as police.

Tower Hamlets Borough Council also has a duty under the Children’s Act 2004 to work with partners to provide and improve services to children and young people in the area.

The main reason we share data is to enable us to best support the children and young people we work with or to enable schools  and settings to do so, as efficiently as possible.

We will not share any information about you outside the school without your consent unless we have a lawful basis for doing so.

In certain circumstances, we may need to share information with other organisations without your consent for statutory purposes. These can include, but are not limited to, where we believe there is risk of significant harm to a child, young person or vulnerable adult, and for the purposes of crime prevention and national security.

For more information about the department’s data sharing process, visit GOV guidance on how we collect and share research data

Requesting access to your personal data

Under data protection legislation, parents and pupils have the right to request access to information about them that we hold which must be responded to within 30 working days. To make a request for your personal information, or be given access to your child’s educational record held by their education provider, contact the council’s Data Protection Officer who can be contacted on DPO@towerhamlets.gov.uk or contact the head of service directly at terry.bryan@towerhamlets.gov.uk.

You also have the right to: 

  • a change of any inaccurate data we hold about you or your child
  • that we restrict our processing of you/your child’s data and/or restrict whom we share the data with, where permitted by law
  • withdraw consent and remove data relating to you/your child, where permitted by law
  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
  • claim compensation for damages caused by a breach of the Data Protection regulations

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with the head of service directly at email  in the first instance.

Further information

If you would like further information about this privacy notice, including information on your rights, please contact the Council’s Data Protection Officer at DPO@towerhamlets.gov.uk.

Answer:

Data Controller and purpose

The information you provide will be used by the London Borough of Tower Hamlets’ Learning Advisory Service to inform the services provided to families, children and young people, and the educational settings who support them.

The Learning Advisory Service is part of the London Borough of Tower Hamlets’ Education Directorate: SEN Services. The Learning Advisory Service is the Data Controller.

Data we collect, process, hold and share may include (but are not limited to)

  • Personal information and contacts (such as name, unique pupil number and address)
  • Characteristics (such as ethnicity, language and free school meal eligibility)
  • Special educational needs information (including the need, diagnosis, or professional involvement)
  • Attendance information (such as number of absences, absence reasons, and any previous school attendance, or exclusions)
  • Assessment and Attainment (as provided by the educational setting or professional, courses enrolled in, and any relevant results)
  • Information from schools and partner agencies such as Statutory SEN Service, Educational Psychology, Health and Social Care regarding a child/young person’s special educational, social, emotional, mental, medical and health needs
  • Safeguarding information (such as any professional involvement)
  • Information from partners contained on an Early Help Assessment that will already have parental consent to be shared
  • Information we record as a result of working directly with a child or young person e.g. observations, interviews and assessments
  • Information from parents/carers and educational settings that provides a holistic picture of the child’s educational, health, social care and/or disability needs

Why we collect data and how we use this information

We use children and young people’s data to:

  • enable us to carry out specific functions for which we are responsible
  • support schools to include children with special educational needs and disabilities and enable their full access to education
  • assess the quality of our services
  • derive statistics to inform and improve our service delivery.

We process your data in accordance with the General Data Protection Regulations (GDPR). If you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to process children and young people’s personal data under the UK General Data Protection Regulation (UK GDPR) for compliance; with a legal obligation; with explicit consent; and as a task carried out in the public interest.

More personal data (such as health, personal and household circumstances) is processed under the provision of explicit consent; Health or Social Care; Archiving; Research and Statistics.

We need to comply with legal obligations including: the Education Act 2011; The Children Act 2004; The Education (Pupil Information) (England) Regulations 2005; School Information (England) Regulations and the Localism Act 2011.

A delay in you providing the information requested may result in a delay in providing appropriate services.

Storing data: How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 35 years from closure of file. For further details, you can view the Children’s Directorate Retention Schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services.

Information sharing: Who do we share information with?

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated, this may include:

  • internal departments within the council
  • other local authorities for the purpose of transition planning and tracking
  • schools, early years providers, further education colleges, pupil referral units, academies, including non-maintained special schools where it is of specific relevance to the education of the child or young person
  • the National Health Service, including the NHS Commissioning Board and the two-way sharing of information with NHS clinical staff
  • clinical commissioning groups (CCGs), now called Integrated Care Boards (ICBs) from July 2022
  • Other partner agencies that provide services on our behalf
  • agencies with whom we have a duty to co-operate, such as police

Tower Hamlets Borough Council also has a duty under the Children’s Act 2004 to work with partners to provide and improve services to children and young people in the area.

The main reason we share data is to enable us to best support the children and young people we work with or to enable schools and settings to do so, as efficiently as possible.

We will not share any information about you outside the school without your consent unless we have a lawful basis for doing so.

In certain circumstances, we may need to share information with other organisations without your consent for statutory purposes. These can include, but are not limited to, where we believe there is risk of significant harm to a child, young person, or vulnerable adult, and for the purposes of crime prevention and national security.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your Rights

You can find out more about your rights on our Data Protection page.

Requesting access to your personal data

Under data protection legislation, parents and pupils have the right to request access to information about them that we hold, which must be responded to within 30 calendar days.

To make a request for your personal information, or be given access to your child’s educational record held by their education provider, contact the Council’s Data Protection Officer on DPO@towerhamlets.gov.uk.

You also have the right to:

  • a change of any inaccurate data we hold about you or your child
  • that we restrict our processing of you/your child’s data and/or restrict whom we share the data with, where permitted by law
  • withdraw consent and remove data relating to you/your child, where permitted by law
  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
  • claim compensation for damages caused by a breach of the Data Protection regulations

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with the Council’s Data Protection Officer on DPO@towerhamlets.gov.uk.

Last update

We may need to update this privacy notice periodically, so we recommend that you revisit this information from time to time. This version was last updated in 2022.

Further information and contact

For further information about this privacy notice, please contact the council’s Data Protection Officer at DPO@towerhamlets.gov.uk.

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