Wi-Fi at the Town Hall and Residents' Hub in Whitechapel down

Today (Monday 13 November 2023) IT services are currently looking into a major network incident, affecting Wi-Fi connectivity at the Town Hall, Whitechapel.

This issue is being investigated as a priority. We are working with our supplier to resolve the issue as quickly as possible.

This is affecting our services at the Residents’ Hub based at the Town Hall and residents are advised if they want to speak to an adviser face to face to go along to our other hubs based at:

  • Idea Store Bow
  • Idea Store Chrisp Street
  • Cubitt Town Library
  • Professional Development Centre

The team at Residents' Hub at Whitechapel  will be able to process residents who present themselves as homeless or have emergency housing issues.

You can also contact us by phone on 020 7364 5000 during office hours.

Please check the website for further updates as IT issues may continue tomorrow.

Posted on Monday 13th November 2023