Contact us on the phone

For most queries, please call us on 020 7364 5000. Our lines are open 9am to 5pm from Monday to Friday.

 
 Service Phone number
Council hotline and switchboard 020 7364 5000
 Business Rates  020 7364 5010
 Children services  020 7364 5006
 Council tax  020 7364 5002
 Electoral services  020 7364 0872
 Environmental health, licensing and trading standards  020 7364 5008
 Healthline  020 7364 5016
 Housing benefits  020 7364 5001
 Housing Options  020 7364 7474
 Parking services  020 7364 5003
 Pest and noise nuisance  020 7364 5007
 Planning and developmen  020 7364 5009
 Urgent social care for adults  020 7364 5005
 Social care for adults - info and advice  020 7001 2175
 Streetline  020 7364 5004
 Workpath  020 7364 3727
Out of hours 020 7364 7070

 

When calling 020 7364 5000 say the name of the person, team or department you wish to speak to.

When prompted, you can ask for: 

 

14-4 calculator smallCouncil tax 
For enquiries about your bills or payments.

row 9-2 tick in box smallCouncil tax reduction
To find out about council tax reduction or to make a claim.


campaign ribbon bigElectoral services
To join the Electoral Register or to find out about voting

row 10-8 dustbin big

Streetscene
To report all environmental issues.

row 12-1 house smallHousing benefit
To find out about housing benefit or to make a claim.

row 11-7 open book smallLibraries 
For enquiries about library services.

row 2-10 parking smallParking 
To request a blue badge, a residential parking permit, or pay a parking fine.

cash notePayments 
To pay council tax bills. The cardholder must be present.

row 1-8 man woman smallRegister Office 
For births, deaths, marriages, civil partnerships and citizenship enquiries.

 

row 12-13 hammer small    

Housing repairs 
To report a repair to your council property.