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Contact us on the phone
For most queries, please call us on 020 7364 5000. Our lines are open 9am to 5pm from Monday to Friday.
| Service | Phone number |
|---|
| Council hotline and switchboard |
020 7364 5000 |
| Business Rates |
020 7364 5010 |
| Children services |
020 7364 5006 |
| Council tax |
020 7364 5002 |
| Electoral services |
020 7364 0872 |
| Environmental health, licensing and trading standards |
020 7364 5008 |
| Healthline |
020 7364 5016 |
| Housing benefits |
020 7364 5001 |
|
Housing Options
|
020 7364 7474 |
| Parking services |
020 7364 5003 |
|
Pest and noise nuisance
Out of hours noise response (Thursday to Sunday, 8pm – 3.30am)
|
020 7364 5007
020 7364 5000
|
| Planning and developmen |
020 7364 5009 |
| Urgent social care for adults |
0300 303 6070 |
| Streetline |
020 7364 5004 |
| Workpath |
020 7364 3727 |
| Emergency out of hours (not for out of hours noise complaints) |
020 7364 7070 |
When calling 020 7364 5000 say the name of the person, team or department you wish to speak to.
When prompted, you can ask for:
Council tax
For enquiries about your bills or payments.
Council tax reduction
To find out about council tax reduction or to make a claim.
Electoral services
To join the Electoral Register or to find out about voting
Streetscene
To report all environmental issues.
Housing benefit
To find out about housing benefit or to make a claim.
Libraries
For enquiries about library services.
Parking
To request a blue badge, a residential parking permit, or pay a parking fine.
Payments
To pay council tax bills. The cardholder must be present.
Register Office
For births, deaths, marriages, civil partnerships and citizenship enquiries.
Housing repairs
To report a repair to your council property.