Barnardo's free helpline to support Ukrainian families

Barnardo’s have a helpline to provide support and care to anyone fleeing the conflict in Ukraine.

You can call the helpline on 0800 148 8586. English, Ukrainian and Russian speakers are available.

The helpline is open Monday to Friday, 10am–8pm and Saturday, 10am–3pm.

You can also use the dedicated email address or visit the Barnardo’s website.

Volunteering opportunities

New to the UK? Living in Tower Hamlets? Whether you are working or unemployed, we can help youto improve your choices and your chances!

Volunteering is a great way to settle in to a new community. Benefits include meeting people and making friends, learning new skills and improving confidence. Volunteers can also gain valuable experience that may help them get a job. 

These volunteering opportunities for recent migrants are offered by account3.

The Welcome to Tower Hamlets Volunteering Project offers support andguidance to new migrants (in the UK for less than 10 years) to:

  • Improve confidence
  • Gain new skills
  • Improve your job applications
  • Be better at interviews
  • Identify and overcome challenges
  • Get a volunteer placement
  • Review your income and benefits
  • Access employers

Join now

We offer online and face to face flexible support which can work around yourcurrent commitments. For information and to join please contact the project:

For more information call account3 on 020 7739 7720 or email