Barnardo's free helpline to support Ukrainian families

Barnardo’s Ukrainian Support Helpline has been set up to provide support and care to anyone fleeing the conflict in Ukraine.

Barnardo’s free helpline 0800 148 8586 is staffed by English, Ukrainian and Russian speakers.

The helpline is open Monday – Friday 10:00am – 8:00pm and Saturday 10:00am – 3:00pm.

A dedicated email address  and Bernado's webpage have been set up.

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Volunteering opportunities

New to the UK? Living in Tower Hamlets? Whether you are working or unemployed, we can help youto improve your choices and your chances!

Volunteering is a great way to settle in to a new community. Benefits include meeting people and making friends, learning new skills and improving confidence. Volunteers can also gain valuable experience that may help them get a job. 

These volunteering opportunities for recent migrants are offered by account3.

The Welcome to Tower Hamlets Volunteering Project offers support andguidance to new migrants (in the UK for less than 10 years) to:

  • Improve confidence
  • Gain new skills
  • Improve your job applications
  • Be better at interviews
  • Identify and overcome challenges
  • Get a volunteer placement
  • Review your income and benefits
  • Access employers

Join now

We offer online and face to face flexible support which can work around yourcurrent commitments. For information and to join please contact the project:

For more information call account3 on 020 7739 7720 or email