Changes to Reset and criminal justice services

Due to the rapidly changing situation with coronavirus (COVID-19) and in line with national guidance, we have made the difficult decision to stop face-to-face sessions for Reset (adult treatment) and criminal justice services (sometimes referred to as DIP). This includes Drug Rehabilitation Requirement (DRR) and Alcohol Treatment Requirement (ATR).

If you currently use these services, you will continue to receive support over the phone. We will be contacting all service users to let them know of the changes, but if you haven’t heard from us then please contact:

  • Reset on 020 3889 9510
  • DIP on 020 7364 4459

Please be assured that if you usually attend a group as part of your DRR or ATR, you will not be ‘breached’ for non-attendance while these service changes are in place.

Where to get help


Tower Hamlets Drug & Alcohol Service


To find out about opening times and venue details:

Tel: 020 3889 9510

Reset is an integrated service which provides drug and alcohol treatment to Tower Hamlets residents aged 18 or over and support to family and friends who are concerned about someone’s drug and/or alcohol use.

Support offered includes:

  • advice and information for people who use drugs and/or alcohol and concerned others
  • community alcohol detoxification
  • healthcare assessments
  • testing for HIV, hepatitis  B, C. Hepatitis B vaccination
  • access to needle exchange
  • Assessment for residential detoxification and rehabilitation services
  • Counselling and 1:1 keyworking
  • support for clients experiencing domestic violence
  • onward referral to further support services as required
  • Signposting and access to mutual aid groups such as AA, NA and Smart Recovery.

Download the RESET service leaflet (English) that is also available in Bengali.

Safe East (Compass UK)

Integrated Young People’s Health & Wellbeing Service

Specialist confidential service for young people aged 10-19 years, using drugs and/or alcohol. The services offered are:

  • free confidential services, anyone can refer
  • personalised assessment, planning and review
  • therapeutic interventions around drug/ alcohol use related issues through 121s
  • a named key worker
  • partnership working with other services to support wider needs
  • access to activities/ resources to meet personal goals
  • 121 meetings held at a location to suit you
  • harm reduction advice and access to further support
  • awareness raising and education for young people
  • sexual health screening, testing and treatment.

All referrals must have the young person’s consent.

Safe East Clinical Hub
59 Mile End Road
Mile End
E1 4TT

Tel: 020 3954 0091

For further information about the service, opening hours and other venues please visit the Compass UK website.