Free advice and training for social housing tenants

Access information on a range of issues including repairs and maintenance for your home and communal areas, anti-social behaviour and how to tackle your landlord with free training on your rights.

Find out more on the Four Million Homes website.

Home Improvement Agency

The Tower Hamlets Home Improvement Agency (THHIA) was established in 1990 by the council to provide professional, technical and administrative services for priority owners and occupiers in connection with the arranging or carrying out of works for the improvement or repair of their homes or the carrying out of adaptations to meet the needs of a disabled person.

The HIA can assist you from helping to fill out the grant application form to supervising the works and paying the contractor when the works are completed satisfactorily. Grants can be applied  for by members of the private sector and tenants who are either; over 60 years of age, disabled, on a low income or have other special circumstances.

For further information you can also go to the national body for home improvements agencies.

Related Services

Contact

Fateha Begum
Tel: 020 7364 2572
Email: fateha.begum@towerhamlets.gov.uk

Philmore Walker
Tel: 020 7364 0823
Email: philmore.walker@towerhamlets.gov.uk

Adulk Ali
Tel: 020 7364 4564
Email: abulk.ali@towerhamlets.gov.uk