Home Housing Housing statements and strategies
Issues with our housing bidding system

We apologise for the ongoing issues with our housing bidding system following a recent update. 

There is a problem with the bidding position being inaccurately displayed.

We are working as quickly as possible to resolve things.

Your position on the shortlist is not affected by the position displayed in the portal.

For help, please use this video guide to our housing bidding system.

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Housing statements and strategies

The council's housing services are governed by policies and strategies developed by our strategic housing team and agreed by the Executive Mayor in Cabinet.

RPs housing services are governed by their policies and strategies which are required to deliver the terms of tenancy and lease agreements and meet relevant legislation.

RPs are required to take due regard of the borough's Tenancy Strategy and work with the council to support the delivery of overall borough-wide strategies and projects.

Below is a selection of the main policies and strategies that directly impact on THHF members.