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Our team

Our team

List of services within our Children’s Social Care service

Early Help

Early Help is the term used by agencies in Tower Hamlets to describe how we provide support to children, young people and their families, as soon as problems start to emerge.

  • The aim is for families to get help as early as possible, so things don't get worse.
  • With the right support at the right time, things can improve. As a family member this might mean that you access Early Help support yourself or that professionals work with you and your family. As a professional it might mean that you help to identify support, provide the help or work with others to support the family.

Multi Agency Safeguarding Hub (MASH)

A Multi-Agency Safeguarding Hub (MASH) is a team which brings together agencies (and their information) to identify risks to children at the earliest possible point and respond with the most effective interventions.

MASH allows the multi-agency safeguarding team to carry out a joint confidential screening, research and referral of vulnerable children. Agencies work together to ensure vulnerable children are identified and properly cared for and protected.

Assessment and Intervention

Assessment and Intervention Teams undertake assessments under s17 and s47 of the Children Act (1989) on referrals passed from MASH. The aim is to identify strengths and needs and determine the likelihood of significant harm.

There are five teams in the Assessment and Intervention service – duty is shared by teams on an weekly basis.

Eva Armsby Family Centre

This team works with parents to address difficulties in a wide range of problems which impact on the care of children.

These can range from having difficulty setting behavioural boundaries for children to more serious child protection issues such as drug or alcohol addiction.

When working with complex family problems, assessments are carried out over a number of weeks and work is done in partnership with parents and partner agencies.

For children who have been separated from their parents/families for one reason or another, the centre offer contact services and these can be both supervised and non-supervised.

The centre also provides Positive Change Service, which provides domestic violence risk assessments for court and for child protection planning alongside both group and one to one intervention for women, men and children.

Family Support and Protection

This service has 10 teams who work with children subject to Child in Need or Child Protection Plans, and/or in PLO.

Children Looked After (CLA)

CLA service has four teams who promote the wellbeing of children in care, exercise corporate parenting/court work/ensure children achieve early permanency. Most children are referred to CLA via Section 38, or Section 20, also via unaccompanied minors.

Through Care Service (TCS)

TCS Service provides services in partnership with key agencies to young people being looked after by the council, or who were looked after by Tower Hamlets before moving towards independence.

The LCS provides practical, social and emotional support for young people. Guiding them through education and job choices, helping them to find the right accommodation and providing advice on day to day living experiences.

Children with Disabilities (CWD)

CWD Teams work with children with a diagnosed disability (usually severe or multiple disabilities) aged 0-18, living in Tower Hamlets.

It is part of an integrated team working closely with health and education. CWD also undertake Carers Assessments and contribute to Education Health and Care Plans.

Safeguarding and Quality Assurance

The Safeguarding and Quality Assurance Service provides a number of different services including:

  • Child Protection Chair's Service
  • Independent Reviewing Officers Service
  • Family Group Conference service
  • African Families Service
  • Muslim Families Service
  • Panel and Case conference
  • Local Authority Designated Officer (LADO).

Exploitation, Serious Youth Violence and Gangs Service

The Exploitation Team deals with high-risk children, where evidence and intelligence regarding exploitation has been identified and police involvement and disruption are needed. 

The team also support the young people who are on the gang’s matrix. This support is offered through co-working with the met police integrated gang’s unit.

Team is comprised of four police teams (the exploitation police team, the integrated gang’s unit, the youth offending team police officers and the missing persons unit) who are co-located, to manage operations jointly.