Home Housing Improvements and repairs

Beware of scammers

We are aware of an online scam going around on social media.

It claims to be able to make your housing application a priority and give you the right to buy after 3 years.

We only ever allocate homes according to our policy. Every application goes through a series of checks to make sure it is valid and correctly prioritised.

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Improvements and repairs

Are you a Tower Hamlets Homes (THH) tenant?

Please report your repair request directly to THH.

Are you a housing association tenant?

Please speak to your housing officer or contact them through their website.

Our main providers in the borough include:

A2 Dominion
Clarion Housing (formerly Old Ford Housing)
EastendHomes
East Thames Group (now part of London & Quadrant)
Family Mosaic
Gateway HA
Genesis Housing Group
Guinness Partnership
Karin Housing Association
London & Quadrant
LookAhead
Metropolitan Housing Trust
Network Homes
Notting Hill Housing Trust
One Housing Group
Peabody
Poplar HARCA
Providence Row HA
SAHA Salvation Army Housing Association
Southern Housing Group
Spitalfields HA
Swan HA
Tower Hamlets Community Housing

Are you a private renter?

You can find more information on what repairs your landlord is responsible for.

If you are worried about being told to leave because you asked for repairs, please see our retaliatory eviction webpage.

The Tower Hamlets Private Renters' Charter also sets out the standards the law demands from all private landlords and agents.