Home Housing Improvements and repairs

Waste service strike

A number of Tower Hamlets Council frontline waste service workers and street cleansers will be going on strike from 18 September to 1 October due to a national pay dispute.

Despite the council working to maintain services for residents, the strike will impact collections and cleansing across the borough. We apologise in advance for the disruption this will cause.

Find out more about the strike.

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Improvements and repairs

Are you a Tower Hamlets Homes (THH) tenant?

Please report your repair request directly to THH.

Are you a housing association tenant?

Please speak to your housing officer or contact them through their website.

Our main providers in the borough include:

A2 Dominion
Clarion Housing (formerly Old Ford Housing)
EastendHomes
East Thames Group (now part of London & Quadrant)
Family Mosaic
Gateway HA
Genesis Housing Group
Guinness Partnership
Karin Housing Association
London & Quadrant
LookAhead
Metropolitan Housing Trust
Network Homes
Notting Hill Housing Trust
One Housing Group
Peabody
Poplar HARCA
Providence Row HA
SAHA Salvation Army Housing Association
Southern Housing Group
Spitalfields HA
Swan HA
Tower Hamlets Community Housing

Are you a private renter?

You can find more information on what repairs your landlord is responsible for.

If you are worried about being told to leave because you asked for repairs, please see our retaliatory eviction webpage.

The Tower Hamlets Private Renters' Charter also sets out the standards the law demands from all private landlords and agents.