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Answer:

Data controller and purpose

The information you provide will be used by the London Borough of Tower Hamlets Property and Major Programme service, to process your personal data. Tower Hamlets Council is the Data Controller.

We have received personal data from the attached form and will use this for the purpose of processing your feedback regarding the projects we deliver.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the Council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR for the purposes of participant engagement.  Stakeholder support is critical to the success of this project and we will only use your information to contact you in relation to this project alone.  We will use your personal data to keep you informed on progress and provide you with ongoing organisational updates.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 7 years after the case is closed. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include data (name, address, contact details).

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your Rights

You can find out more about your rights on our data protection and this includes details of your rights and how to complain to the Information Commissioner. 

Answer:

Data controller and purpose

This privacy notice applies to you (“the service user”) and the London Borough of Tower Hamlets (“the council”). The council takes the privacy of your information very seriously. This privacy notice applies to the council’s use of any and all of the data provided by you or collected by the council in relation to your use of this service.  It is important that you understand that sometimes we will need to share your data with other agencies where necessary or appropriate and by engaging with our service you understand that that your data may be shared.

The information you provide will be used by the London Borough of Tower Hamlets’ VAWG, Domestic Abuse and Hate Crime Team, to enable us to support and signpost effectively.

We process your data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) 2018 and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to lawfully process your personal data (which includes but not limited to name, address, contact details and housing tenure, under GDPR Article 6; and more personal (special category) data (such as gender, sexual orientation, ethnicity, faith, health, personal and household circumstances) under GDPR Article 9 of the GDPR and DPA 2018 (Schedule 1, Pt 1):

  • 6(1)(a) consent
  • 6(1)(b) performance of a contract
  • 6(1)(c) compliance with a legal obligation
  • 6(1)(e) task in the public interest or official authority vested in the controller
  • 9(2)(a) explicit consent
  • 9(2)(b) employment, social security or social protection law, collective agreement
  • 9(2)(h) preventative or occupational medicine, working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management
  • 9(2)(i) public interest in the area of public health,
  • 9(2)(j) archiving in the public interest, or scientific and historical research purposes or statistical purposes

Your information is also processed under Schedule 8 of the DPA 2018

  1. Statutory etc purposes.
  2. Administration of justice
  3. Protecting individual’s vital interests
  4. Safeguarding of children and of individuals at risk. 

And the specific legislation and reasons for processing information 

  1. Prevention and detection of crime  (Crime and Disorder Act 1998)
  2. Prevention/detection or crime and/or apprehension or prosecution of offenders  (DPA, s. 29)
  3. To protect vital interests of the data subject; serious harm or matter of life or death (DPA, Sch.9 Part 4 & Sch.10 Part 4)
  4. For the administration of justice (usually brining perpetrators to justice  (DPA, Sch. 9 Part 4 & Sch.10 Part 4)
  5. For the exercise of functions conferred on any person by or under any enactment (police/social services)  (DPA, Sch.9 part 4 & Sch.10 Part 4)
  6. In accordance with a court order
  7. Overriding public interest (Common law)
  8. Child protection – disclosure to social services or police for the exercise of functions under the Children Act, where the public interest in safeguarding the child’s welfare overrides the need to keep the information confidential  (DPA, Sch. 9 Part 4 & Sch.10 Part 4)
  9. Right to life (Human Rights Act, Art. 2 & 3)
  10. Right to be free from torture or inhuman or degrading treatment (Human Rights Act, Art. 2 & 3)
  11. Pressing need
  12. Respective risks to those affected
  13. Risk of not disclosing
  14. Interest of other agency/person in receiving it
  15. Public interest in disclosure
  16. Human rights
  17. Duty of confidentiality.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for six years after the case is closed. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include statutory, non- statutory, public and private organisations [such as Police, Victim Support, Probation, Courts].

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under Article 9(2)(b) of the GDPR, under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your Rights

You can find out more about your rights on our data protection page and this includes details of your rights about automated decisions, such as the ranking of housing applications, and how to complain to the Information Commissioner. 

If you are dissatisfied with our handling of your data or how we have dealt with your data subject rights, you can complain to our data protection officer, at dpo@towerhamlets.gov.uk and also to the Information Commissioner's office at casework@ICO.org.uk.

Answer:

Data controller and purpose

This privacy notice applies to you (“the service user”) and the London Borough of Tower Hamlets (“the council”).  The council takes the privacy of your information very seriously. This privacy notice applies to the council’s use of any and all of the data provided by you or collected by the council in relation to your use of this service.  It is important that you understand that sometimes we will need to share your data with other agencies where necessary or appropriate and by engaging with our service you understand that your data may be shared.

The information you provide will be used by the London Borough of Tower Hamlets’ Permanency and Adoption Support Team, to process your personal data. This includes processing of adoption enquiries and the completion of prospective adopter reports. We will also use your personal data to carry out checks from external parties such as; criminal checks, medical checks, Local Authority checks and relevant references.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to process your personal data (name, address, health, personal and household circumstances), under GDPR Article:

  • 6(1)(a) Consent
  • 6(1)(c) Compliance with a legal obligation
  • 9(2)(b) Employment, social security or social protection law, collective agreement.
  • 9(2)(g) Substantial public interest on the basis of Union or Member State law
  • 9(2)(h) Preventative or occupational medicine, working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management
  • 9(2)(j) Archiving in the public interest, or scientific and historical research purposes or statistical purposes
  • Adoption and Children Act 2002
  • The Adoption Agencies Regulations 2005
  • Children Act 1989
  • Children and Social Work Act 2017 
  • Care Planning Regulations 2010
  • Adoption Support Regulations 2014

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 100 years after the case is closed. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. This will include; the London Borough of Tower Hamlets Children Services, National adoption agencies, the National Adoption Register (Adoption Match), internet resource Link Maker (for family finding purposes) and adoption support agencies.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under Article 9(2)(b) of the GDPR, under social protection law. We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your Rights

You can find out more about your rights on our Data protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

Data controller and purpose

This privacy notice applies to you (“the service user”) and the London Borough of Tower Hamlets (“the council”).  The council takes the privacy of your information very seriously. This privacy notice applies to the council’s use of any and all of the data provided by you or collected by the council in relation to your use of this service.  It is important that you understand that sometimes we will need to share your data with other agencies where necessary or appropriate and by engaging with our service you understand that that your data may be shared.

The information you provide will be used by the London Borough of Tower Hamlets’ VAWG, Domestic Abuse and Hate Crime Team, to enable us to support and signpost effectively.

We process your data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) 2018 and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk. 

Condition for processing personal data

It is necessary for us to lawfully process your personal data which includes your full name and signature, under GDPR Article 6(1)(a) consent.

How long do we keep your information?

We will only hold your name on our website until you request to be removed.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Your Rights

You can find out more about your rights on our data protection and this includes details of your rights, and how to complain to the Information Commissioner.

If you are dissatisfied with our handling of your data or how we have dealt with your data subject rights, you can complain to our data protection officer, at dpo@towerhamlets.gov.uk and also to the Information Commissioner's office at casework@ICO.org.uk. 

Answer:

Data Controller and Purpose

This privacy notice applies to you ("the service user") and the London Borough of Tower Hamlets ("the council"). The council takes the privacy of your information very seriously. This privacy notice applies to the council’s use of any and all of the data provided by you or collected by the council in relation to your use of this service. It is important that you understand that sometimes we will need to share your data with other agencies where necessary or appropriate and by engaging with our service you understand that your data may be shared.

The information you provide will be used by the London Borough of Tower Hamlets’ Youth Service, to process your Personal data and Special category data.

London Borough of Tower Hamlets will provide services internally, except in the instances where organisations provide services (such as schools/Health and voluntary sector) where this will be a joint service.

We will store your personal and special category data in the Local Authority’s Integrated Youth Support Service (IYSS) database for planning and decision making in line with the Youth Service values.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the Council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to lawfully process your personal data such as name, address, contact details, under GDPR

Article 6

- 6(1)(a) consent
- 6(1)(b) performance of a contract
- 6(1)(c) compliance with a legal obligation
- 6(1)(e) task in the public interest or official authority vested in the controller

And more personal data such as health, personal and household circumstances and Special Category Data under GDPR.

Article 9

- 9(2)(b) employment, social security or social protection law, collective agreement.
- 9(2)(j) archiving in the public interest, or scientific and historical research purposes or statistical purposes.

Additional legislation that apply:

  1. Children Act 1989,
  2. Section 17 of the Children Act 1989.
  3. Section 11.1, Pre-birth ‘Good Practice Steps’
  4. Section 47 of the Children Act 1989
  5. Section 20 of the Children Act 1989
  6. The Education Act 1996
  7. The Education Act 2002

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. The information will be stored until the data subject reaches the age of 19 years or 25 years if Special Education Needs and / or Disability are identified. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf.
As stated above; this will include Ofsted, the Ministry of Housing, Communities and Local Government, external education settings such as schools, Health organisations and services provided by the Voluntary Sector.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under Article 9(2)(b) of the GDPR, under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Automated decision making and profiling

The service will process some of the data electronically and may therefore make automated decisions on your case. You can ask for this to be explained to you, please see the ‘your rights’ link below. We may also to some degree use the data to build a profile for you regarding service provision and priority.

Your rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

Data Controller and purpose

The information you provide will be used by the London Borough of Tower Hamlets’ Arts, Parks and Events Service, to process your event fund application. The service is provided jointly with the Third Sector team under the GDPR and UK Data Protection Legislation and the participants are Joint Controllers of the data you provide. Tower Hamlets Council is the Data Controller. Each service will have a detailed privacy notice, to tell you more about your data and how it is processed.

We have received your contact data and if awarded a grant we will take your bank details and after your event, we will receive photographs from you and will use these for processing your grant application, evaluation, and payment.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk. 

Condition For Processing Personal Data

It is necessary for us to process your personal data [name, address, contact details], under the GDPR for compliance with a legal obligation.

A delay in you providing the information requested may result in a delay in providing appropriate services. 

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 7 years after the case is closed. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include the Third Sector team. On occasion this will include external delivery partners and statutory bodies such as the emergency services, licensing, transportation and highways, and health and safety as required.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law. 

Your Rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

Data Controller and Purpose

The information you provide will be used by the London Borough of Tower Hamlets’ Arts, Parks and Events Service, to process your event paperwork. The service is provided jointly with the One Tower Hamlets team under the GDPR and UK Data Protection Legislation and Tower Hamlets Council is the Data Controller.

We have received your organisation’s contact data in addition to data relating to your suppliers, contractors, external authorities and key event staff from you and will use this for processing your event paperwork, evaluation, payment and contract.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition For processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR for the performance of a contract and for compliance with a legal obligation.

A delay in you providing the information requested may result in a delay in providing appropriate services. 

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 7 years after the case is closed. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include The One Tower Hamlets team, external delivery partners and statutory bodies such as the emergency services, licensing, transportation and highways, and health and safety as required.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law. 

Your Rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.  

Answer:

Data Controller and Purpose

The information you provide will be used by the London Borough of Tower Hamlets’ Arts, Parks and Events Service, to process your event paperwork. Other council departments and statutory bodies will also receive your paperwork and data submitted with the application. The service is provided under the GDPR and UK Data Protection Legislation and Tower Hamlets Council is the Data Controller. Each service will have a detailed privacy notice, to tell you more about your data and how it is processed.

We have received your contact data in addition to data relating to your suppliers, contractors, external authorities and key event staff from you and will use this for processing your event paperwork, necessary licences and permissions, payment and contract.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk. 

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR for compliance with a legal obligation.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 6 years after the case is closed. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include Parks, Finance, Licensing, Building Control, Health and Safety, Environmental Protection, Transportation and Highways, Transport services such as London Buses and TFL, external delivery partners and statutory bodies such as the emergency services as required.

Your Rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

Data Controller and purpose

This privacy notice applies to you ("the service user") and the London Borough of Tower Hamlets (“the council”).  The council takes the privacy of your information very seriously. This privacy notice applies to the council’s use of any and all of the data provided by you or collected by the council in relation to your use of this service.  It is important that you understand that sometimes we will need to share your data with other agencies where necessary or appropriate and by engaging with our service you understand that that your data may be shared.

The information you provide will be used by the London Borough of Tower Hamlets’ Early Help Service, to process your Personal data and Special category data. London Borough of Tower Hamlets will provide services internally, except in the instances where organisations provide services (such as schools/Health and voluntary sector) where this will be a joint service.

We will store your personal and special category data from the Local Authority’s Early Help Assessment system (eEHA) for planning and decision making in line with the Supporting Stronger Families (SSF) programme, to provide you with appropriate Early Help support.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the Council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to lawfully process your personal data such as name, address, contact details, under GDPR Article 6: 

  1. 6(1)(a) consent
  2. 6(1)(b)performance of a contract
  3. 6(1)(c) compliance with a legal obligation
  4. 6(1)(e) task in the public interest or official authority vested in the controller.

 And more personal data such as health, personal and household circumstances and Special Category Data under GDPR Article 9:

  1. 9(2)(b) employment, social security or social protection law, collective agreement.
  2. 9(2)(j) archiving in the public interest, or scientific and historical research purposes or statistical purposes.

Additional legislation that apply:

  1. Children Act 1989
  2. Section 17 of the Children Act 1989.
  3. Section 11.1, Pre-birth ‘Good Practice Steps’
  4. Section 47 of the Children Act 1989
  5. Section 20 of the Children Act 1989
  6. Digital Economy Act 2017
  7. The Education Act 1996
  8. The Education Act 2002

A delay in you providing the information requested may result in a delay in providing appropriate services. 

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. The information will be stored until the data subject reaches the age of 19 years or 25 years if Special Education Needs and / or Disability are identified. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services. 

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above; this will include Ofsted, the Ministry of Housing, Communities and Local Government, external education settings such as schools, Health organisations and services provided by the Voluntary Sector.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under Article 9(2)(b) of the GDPR, under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Automated decision making and profiling

The service will process some of the data electronically and may therefore make automated decisions on your case. You can ask for this to be explained to you, please see the ‘your rights’ link below. We may also to some degree use the data to build a profile for you regarding service provision and priority.

Your rights

You can find out more about your rights on our data protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.  

Answer:

We are the Planning and Building Control Department for the London Borough of Tower Hamlets. This privacy notice explains how we use information in the course of our work as a local authority. This work includes:

  1. making decisions and providing advice on planning applications
  2. responding to allegations of unlawful development
  3. monitoring development
  4. entering legal agreements, serving notices and promoting the best use of land
  5. providing property search information
  6. naming or renaming streets and numbering or naming dwellings
  7. making decisions and providing advice on Building Control applications

If you have questions about data or privacy contact our Data Protection Officer by email at DPO@towerhamlets.gov.uk or write to Information Governance Manager, Legal Services, London Borough of Tower Hamlets, Town Hall, Mulberry Place, 5 Clove Crescent,  London, E14 2BG.

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR as a task carried out in the public interest, and more personal data including health, personal and household circumstances as necessary for substantial public interest reasons.

How we collect your information

We receive applicant information in numerous ways – it is supplied to us directly from the applicant or on behalf of the following but not exclusive to, planning agents/solicitors/developers/builders. We may also receive information from a third party website that provides a transaction service. These currently include but are not exclusive to:

  • the Planning Portal
  • iApply
  • Submit-a-plan
  • National Land Information Service (NLIS)
  • TM searches. 

We also receive comments, representations, allegations and questions via email, letter, and through our platform(s) such as the Planning and Building Control webpage or the online Planning Register. We may also be given information passed on via local councillors. 

What we do with your information

To allow us to make decisions on their applications, individuals must provide us with some personal data (e.g. name, address, contact details). In a small number of circumstances individuals will provide us with "special category data" in support of their application (e.g. evidence of medical history or the documentary evidence required for self-builders to prove residency).

We use the information provided to us to make planning decisions about the use of land in the public interest. This is known as a "public task" and is why we do not need you to "opt in" to allow your information to be used.

We are obliged under the regulations to make available on planning registers some information provided to us in relation to planning applications. This is a permanent record of our planning decisions that form part of the planning history of a site. Planning and Building Control information along with other facts may form part of a "land searches".

How we share your information

We do not sell your information to other organisations. We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are. We do not use your information for automated decision making.

We will make details of planning applications available online so that people and organisations can contribute their comments. We will sometimes need to share the information we have with other parts of the council and other statutory bodies such as London Fire Brigade and Historic England. This could be for example, to establish how long a building has been used as a dwelling.

Redaction ('blanking things out')

We operate a policy where we routinely redact the following details before making forms and documents available online:

  1. personal contact details for the applicant such as phone numbers and email addresses
  2. signatures
  3. Special Category Data - e.g. supporting statements that include information about health conditions or ethnic origin
  4. information agreed to be confidential

Sometimes we might decide it is necessary, justified and lawful to disclose data that appears in the list above. In these circumstances we will let you know of our intention before we publish anything.

If you are submitting supporting information which you would like to be treated confidentially or wish to be specifically withheld from the public register, please let us know as soon as you can - ideally in advance of submitting the application. The best way to contact us about this issue is to email ahead to planning&building@towerhamlets.gov.uk.

Retention ('how long we keep your information for')

We process many different types of information according to our Retention and disposal schedule. A brief summary of how long we keep things before they are destroyed:

Retention schedule
Information typeRetention period
Statutory registers (e.g. planning decisions, approved plans, legal agreements)  Indefinite 
Supporting documents, reports - committee decisions  6 years 
Supporting documents, reports - officer decisions  4 years 
Representations, letters, general correspondence  4 years 

Your rights

Making decisions on planning matters is a public task and you do not have the right to withdraw consent. However if you think we have got something wrong or there is a reason you would prefer for something to not be disclosed please ask us initially by emailing planning&building@towerhamlets.gov.uk.

You can find out more about your rights on our data protection page.

If you need to make a complaint specifically about the way we have processed your data you should in the first instance contact the council’s Data Protection Officer via email at DPO@towerhamlets.gov.uk. If we fail to respond properly you can direct your concerns to the Information Commissioners Office.

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