Boiler replacement programme

Boiler replacement programme on hold

The boiler replacement programme is currently paused. We are not taking any new applications at present. To join the contact list for future programmes please email thenergy@towerhamlets.gov.uk.

The Greater London Authority Warm Homes programme has funding available to reduce energy use in your home. Please contact the GLA on their Warmer Homes programme.

The Warmer Homes Service Desk contact details are

Email: enquiries@warmerhomeslondon.com
Tel: +44 (0)800 029 3576

Eligibility criteria

The property must be leasehold or freehold.

A home owner must live in the property and be in receipt of at least one of the below benefits. If the home owner is not in receipt of any of the qualifying benefits, a family member who also lives in the property can qualify if they are on one of the below benefits.

Attendance Allowance
Child Tax Credit
Council Tax Benefit
Disability Living Allowance
Employment and Support Allowance (ESA)
Incapacity Benefit
Income Support
Jobseeker's Allowance (JSA)
Pension Credit
Personal Independence Payment (PIP)
Universal Credit
Working Tax Credit

There must be an existing wall or floor mounted non-condensing gas boiler. You can check the make and model on the Home Heating Guide website to verify this.

The existing boiler will be replaced with an 'A' rated high efficiency Ideal Logic condensing boiler with upgraded heating controls. In addition to this, we may also replace faulty radiators and insulate and draught proof your home where feasible.

We will carry out a Land Registry check to verify the property ownership and you will need to provide a copy of your most recent benefit award letter as well as sign a covid-19 consent form.

All work is subject to a technical survey.

To apply for the scheme or for more information, please contact:

Abdul Monnan
Tel: 020 7364 2521
abdul.monnan@towerhamlets.gov.uk